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Apple, Security, Troubleshooting
I rarely use an iPad but have had one laying around that could be good to have around. Trying to reset it, but my Apple ID and password have both been changed since I last used this iPad 37 weeks ago. Is there any hope? Everything I read says no. I never go on the Apple support forum, because all I ever get is nasty comments from lurkers about every question I have asked for at least 10 years. Is it possible?
If you use iCloud and the Find iPhone feature, you can log into the iCloud web site from any web browser, select iCloud Settings (below your name) and then scroll down to My Devices, and remove that iPad as a device.

Then you're free to put the iPad into Recovery mode, restore it with iTunes, and set it up again. Recovery mode is entered by turning it off, then holding down Home and Sleep buttons until you see the "Connect to iTunes" image. If you then connect it to iTunes, it will tell you that you have an iPad in recovery mode, and you're on your way.
 


You might be able to get Apple Support to help you over the phone, though it would likely cost money since it's probably not covered by AppleCare. The forums seem to be completely full of level 10 wizards who dump on everybody who asks a question. I search them for previously solved problems but I never ask questions there.
"full of level 10 wizards who dump on everybody" has also been my experience on Apple Forums. I never go there.
All that would be needed to be done is sign out of iCloud on the iPad (just because you changed your Apple ID and password, it doesn't close the old account) and then reset it and log into your current changed Apple ID.
I have tried that. It seems that the fact that I changed both the Apple ID and the password is blocking that idea. I can still use it for basic things, I just can't upgrade apps.

99% of my usage before was to double-check web page layouts for fit on iPads. That can be done under the Safari/Develop/Enter Responsive Design Mode. Interestingly, in that mode, Safari is the least accurate browser in terms of how it accurately reproduces the real world of web pages. Using the Empty Caches command is supposed to alleviate that problem, but it may or may not be effective. The best way is to just upload the HTML files into a test account and check as many browsers as possible, doing Safari last, in order to give time to get over its bad mood. It gets there eventually.

Ah well!

Thanks all!
 


Two-factor authentication is driving me a little bit nuts. I've always had trouble, but recently I bought a MacBook Air for my daughter, so I was logging into Apple quite often for the shopping, purchase and follow up. Each and every time I logged in, I was required to input newly generated 2FA codes. I always said to trust the browser, which was always Safari and always running on the same iMac. This could happen several times a day. "Block all cookies" is not checked in Safari preferences.

What am I doing wrong here? How can I get Apple to remember me? (I am a shareholder, after all….)
 


Two-factor authentication is driving me a little bit nuts. I've always had trouble, but recently I bought a MacBook Air for my daughter, so I was logging into Apple quite often for the shopping, purchase and follow up. Each and every time I logged in, I was required to input newly generated 2FA codes. I always said to trust the browser, which was always Safari and always running on the same iMac. This could happen several times a day. "Block all cookies" is not checked in Safari preferences. What am I doing wrong here? How can I get Apple to remember me? (I am a shareholder, after all….)
You're not doing anything wrong here. I suffer through the Apple-inspired 2FA insanity on a daily basis. I guess setting a browser to "trusted" doesn't really mean a lot.
 


Two-factor authentication is driving me a little bit nuts. I've always had trouble, but recently I bought a MacBook Air for my daughter, so I was logging into Apple quite often for the shopping, purchase and follow up. Each and every time I logged in, I was required to input newly generated 2FA codes. I always said to trust the browser, which was always Safari and always running on the same iMac. This could happen several times a day. "Block all cookies" is not checked in Safari preferences. What am I doing wrong here? How can I get Apple to remember me? (I am a shareholder, after all….)
... I have spent a few months having to 'verify' my login to YouTube with an iPhone photo of a QR code (though I was amused to learn that, if I waited a few seconds, a 'Skip' button appeared - splendidly secure, Google!). Eventually, I learned how to make uBlock Origin do all I wanted and deleted the Disconnect extension. As soon as Disconnect was gone, I started being able to log in without the extra step. I really should have thought of it as a likely cause, but there we are.
 


You're not doing anything wrong here. I suffer through the Apple-inspired 2FA insanity on a daily basis. I guess setting a browser to "trusted" doesn't really mean a lot.
I'm using Firefox 63 with a plugin called "Authenticator", which has worked fine for the month or so I've been using it. I was forced into using 2FA from a shopping cart hosting company. It was a major pain to set up, and I had to call support three times to get it working, but it seems fine now.

I am not a fan of forced upgrades and security measures, no matter how dumb they perceive me to be and how smart the corporation in question is. After 20 years with web businesses and 30+ years on computers, I do prefer to make my own decisions about how to run my business and how to think. But, I think we are long past anyone caring anymore, except for maybe the crowd here. </rant>

Anyway, that's the combo that ended up working for me, whether that works with Apple stuff, you'd just have to try. I will add that I had to upgrade Firefox to the newest version to get it to work, even though the "Authenticator" plug-in said my older version would work with it.
 


Two-factor authentication is driving me a little bit nuts. I've always had trouble, but recently I bought a MacBook Air for my daughter, so I was logging into Apple quite often for the shopping, purchase and follow up. Each and every time I logged in, I was required to input newly generated 2FA codes. I always said to trust the browser, which was always Safari and always running on the same iMac. This could happen several times a day. "Block all cookies" is not checked in Safari preferences.
Try deleting all your cookies in Safari, or at least all cookies related to apple.com and all its subdomains. Corrupt cookies can often cause the kind of failure to remember a setting that you're seeing.
 


You're not doing anything wrong here. I suffer through the Apple-inspired 2FA insanity on a daily basis. I guess setting a browser to "trusted" doesn't really mean a lot.
I have the same problem with Charles Schwab. No matter now many time I have clicked the "trust" button Safari never is "trusted"!?.
 


I have the same problem with Charles Schwab. No matter now many time I have clicked the "trust" button Safari never is "trusted"!?.
Some big banks choose not to trust certain software for reasons of their own - perhaps laziness on the part of their IT staff. Bank of America keeps telling me that Firefox for the Mac is not supported, and keeps telling me that my account information is incomplete because I do not give them my mobile number (because it's an old "dumb" phone that I rarely use which I leave off most of the time).
 


I have a friend who's having a problem logging into Messages from his refurbished Mac Mini. He keeps getting the error that states: "Could not sign into iMessage. An error occurred during activation. Try again"

He is using the Apple ID he created from his iPad. The Mac Mini (Late 2012) is running Mojave 10.14.2.

I've searched around for answers but couldn't find one that would work. Is there a way to clear the activation error? Thank you.
 


Two-factor authentication is driving me a little bit nuts. I've always had trouble….
<snip>
What am I doing wrong here? How can I get Apple to remember me? (I am a shareholder, after all….)
Well, this is weird. I went in to Safari preferences and turned off:
  • Prevent cross-site tracking, and
  • Ask websites not to track me
And now, neither Apple nor Blue Cross send me a six digit code every time I log on.
 


I have a friend who's having a problem logging into Messages from his refurbished Mac Mini. He keeps getting the error that states: "Could not sign into iMessage. An error occurred during activation. Try again"
He is using the Apple ID he created from his iPad. The Mac Mini (Late 2012) is running Mojave 10.14.2....
An update:

After not finding any solutions on the Internet, I had my friend call Apple Support. Yeah, they are aware of these types of problems. It's something that has to be taken care of by Apple. Even though he was using his Apple ID on his iPad, the Apple server locked him out when trying to activate FaceTime/Messages on his Mac Mini. The Apple phone tech resolved the issue. My friend is happy now.
 


I have the same problem with Charles Schwab. No matter now many time I have clicked the "trust" button Safari never is "trusted"!?.
Something has changed in the OS, Safari or Schwab, as now when I click the "Trust" button, Schwab does, and 2FA is not implemented.
 


My daughter set me up a number of months ago on her Family Sharing plan for iTunes Music. I recently ran into a problem where I couldn’t download apps (even free ones) from the App Store, nor rent movies on Apple TV. Both said I needed to update my credit card info. When I tried to do that, all I could get to was her credit card info for everything iCloud, iTunes, and App Store related. But I didn’t have her CVV info and didn't find any way to access my own credit card into for the stores etc.

The only way I was able to “fix” things was leave the “Family”. Once I left the family, all my credit card info returned to where it was supposed to be for everything.

Has anyone else experienced any similar things? Seems like a security issue that it would place her credit card info into everything iCloud and App Store and iTunes Store related I have.
 


My daughter set me up a number of months ago on her Family Sharing plan for iTunes Music. I recently ran into a problem where I couldn’t download apps (even free ones) from the App Store, nor rent movies on Apple TV. Both said I needed to update my credit card info. When I tried to do that, all I could get to was her credit card info for everything iCloud, iTunes, and App Store related. But I didn’t have her CVV info and didn't find any way to access my own credit card into for the stores etc....
As I understand it, that's the nature of the family sharing feature in the App Store. One person (presumably a parent) registers his/her card for the entire family. Everybody else (presumably children) has access via that card, subject to whatever parental controls are set up by the family owner.

Of course, the system falls apart if the different people have their own separate cards, as is the case when you have multiple independent adults sharing the family account. I think Apple would say that this isn't what they intended and that you should have separate accounts.
 


I can't get iCloud two-factor authentication to work on my AppleTV (4th generation, not 4K). It's enabled for my other device, but my AppleTV just takes my Apple ID password and is as happy as a clam. I wouldn't mind, but apparently this functionality is required to make it a HomeKit hub, thus my question. Any ideas? Thanks.
 



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