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Ric Ford

MacInTouch
I have had to stop using Postbox (as of version 7.0.8) because of weird problems with regard to spontaneous font formatting changes that can happen when I try to reply inline to a received message. It hasn't been worth my time to try to figure out why the font suddenly changed just because I started a new paragraph. Hopefully future versions will fix this but, for now, I'm done with it.
I'm still using Postbox 6, but I've also found that its "WYSIWYG" HTML formatting can be very awkward/annoying. One tip: You can click a </> button to see the raw HTML, which can help sort these things out.
 



I recently upgraded from Postbox 5 to Version 7. Lots of nice changes in looks, but they dropped the ability to add in SpamSieve in Version 6 – the Version 7 homegrown spam filter seems rudimentary and ineffective in comparison. As far as I can tell, it seems to only block the spam sender's address, not find similar text to past blocked spam, so many many more spam emails come right to the inbox, mail that looks very much like past ones labeled as junk. I understand that training a spam filter takes time, but I've used it for several months, and the time is about up.

I'll probably either go back to Version 5 with SpamSieve or move to Thunderbird. Do any Thunderbird users have a review of its spam-filtering capability?
 


Ric Ford

MacInTouch
I recently upgraded from Postbox 5 to Version 7. Lots of nice changes in looks, but they dropped the ability to add in SpamSieve in Version 6 ...
I'll probably either go back to Version 5 with SpamSieve or move to Thunderbird.
Here's the list of SpamSieve supported email apps:

I've never found anything as good as SpamSieve for filtering out spam, but, especially with IMAP and iOS, it may make more sense to handle filtering on the server. FastMail is pretty good at it and offers lots of customization options. Gmail may be even better, all automatic, but do you want all your email processed by Google? (Of course, if you email anyone using a Gmail address, that email will be processed by Google regardless of your own email server.)
 


I'll probably either go back to Version 5 with SpamSieve or move to Thunderbird. Do any Thunderbird users have a review of its spam-filtering capability?
I'm pretty sure you've already seen it in action. Without SpamSieve, I don't think there is any difference between Postbox and Thunderbird when it comes to spam filtering.

I will, however, second what Ric says about the spam filtering provided by FastMail. It's as good as I have ever seen in a server-side option, with privacy that tops Gmail.

If you do move back to Postbox 5, I wish you luck, but you should be aware that there are potential problems that come with using a version that old, as I related here.
 


Ric Ford

MacInTouch
Here's a problem with iOS 13 Apple Mail...
I’m still investigating, but FastMail’s own iOS app appears to handle the situation without a problem (so that’s a workaround).

I don’t understand how Apple Mail handles email aliases/identities. It seems to recognize/enable some but not others, and I don’t see a user interface for managing them.
 


Ric Ford

MacInTouch
I don’t understand how Apple Mail handles email aliases/identities. It seems to recognize/enable some but not others, and I don’t see a user interface for managing them.
It’s buried here:

Settings > Passwords & Accounts > Accounts > accountname > Email: emailaddress > Edit | Add another email ...

But the wrong-sending-address bug doesn’t seem to be an alias issue.
 




It’s buried here:
Settings > Passwords & Accounts > Accounts > accountname > Email: emailaddress > Edit | Add another email ...
But the wrong-sending-address bug doesn’t seem to be an alias issue.
There used to be a more primitive interface, described here:


I know you've said it doesn't appear to be an alias issue, but is there any chance there might be aliases configured via this older method? I don't know if they translate to the new interface.
 


Ric Ford

MacInTouch
There used to be a more primitive interface, described here:
I know you've said it doesn't appear to be an alias issue, but is there any chance there might be aliases configured via this older method? I don't know if they translate to the new interface.
Actually, that article (found via a web search) is what enabled me to locate the alias mechanism buried out of sight. I haven't had time (nor inclination) to do extensive debugging of the wrong-sender bug, I just wanted to let other folks know about it so that they could avoid getting tricked by it (or if I'm actually missing something, have an opportunity to point out what it is).
 


Has anyone else experienced this: Before Catalina, using the normal (?) Mail column view with Mailboxes, header digests, and a message pane, deleting a selected message by clicking on the header digest and then hitting Delete could be undone with a Command-Z (as still indicated in the Edit menu) — but under Mail 13.0 in Catalina, Command-Z after deleting a message does nothing at all. I have Preferences -> Viewing -> Move discarded messages into: set to Trash, as I am certain I did pre-Catalina.
This appears to have been resolved (at least for me) as of macOS 10.15.2.
 


Does this log message mean anything to anyone?
00:05:22.096760-0700 Mail com.apple.message.domain: com.apple.AddressBook.customPropertyDamageDetected
com.apple.message.__source__: SPI
com.apple.message.damaged: 0
com.apple.message.summarize: YES
SenderMachUUID:...
I have had a Catalina Mail issue that dates back to July betas (not earlier ones). When Mail is opened, it only displays the Activity window. The Message Viewer has to be manually opened either with Cmd-O or selecting the Window / Message Viewer menu item (or clicking the icon in the Dock again). Apple acknowledged "Recent Similar Reports: More than 10", but it is still not fixed. I get the above message in the Console under Mac Analytics Data every time I launch Mail.

I do not see this behavior on a "clean" install of Catalina, only on ones with my working environment installed. It is not unique to my environment, but unusual, I guess?

#applequality
 


One of the negative aspects of upgrading to Mojave was the removal of plugin functionality for the Contacts/Address Book app. I was a fan of Brian Toth's PostCheck plugin, which would normalize US postal addresses in your pre-Mojave address book to use USPS standard formatting and, where appropriate, perform lookups to provide ZIP+4 coding.

Good news! Brian is working on a standalone PostCheck app, now available as an alpha test version for previous purchasers of the plugin:

Since the new PostCheck is in the alpha stage of development, it would be prudent to back up your contacts database before working with the app.
 


One of the negative aspects of upgrading to Mojave was the removal of plugin functionality for the Contacts/Address Book app. I was a fan of Brian Toth's PostCheck plugin, which would normalize US postal addresses in your pre-Mojave address book to use USPS standard formatting and, where appropriate, perform lookups to provide ZIP+4 coding.
Good news! Brian is working on a standalone PostCheck app, now available as an alpha test version for previous purchasers of the plugin:
Since the new PostCheck is in the alpha stage of development, it would be prudent to back up your contacts database before working with the app.
I have been happily using PostCheck.app for many months with no apparent data loss.

Since the default is to scan the entire contacts database, I created a "PostCheck" group to contain only the entries to be edited. It does take discipline to remember to remove the updated entries from the group and set the Contacts display to your normal view.
 


I have a repeatable issue in macOS 10.15.2 mail that I just noticed in the last several weeks. I copy all my messages from the server – iCloud, private Zoho server, and Gmail – to local mailboxes with rules to sort the messages into subfolders of a local NewMail folder. When I move or copy the messages to another local folder, either using drag and drop or the right-click or Message menu, the header is copied/moved to the destination, but there is no body visible. If it was a Move operation, the message is lost.

I also notice that, when new messages are downloaded from the server, the top two lines in the message navigation column are not populated for quite some time after the messages are copied/moved from the server.

Another issue that I just had today: I deleted a message from a folder and then did a Command-Z (undo), and the message header was restored, but not the body.

I wonder if these issues are particular to my application or a general issue with Apple Mail.app?
 


I have a repeatable issue in macOS 10.15.2 mail that I just noticed in the last several weeks. I copy all my messages from the server – iCloud, private Zoho server, and Gmail – to local mailboxes with rules to sort the messages into subfolders of a local NewMail folder. When I move or copy the messages to another local folder, either using drag and drop or the right-click or Message menu, the header is copied/moved to the destination, but there is no body visible. If it was a Move operation, the message is lost.

I also notice that, when new messages are downloaded from the server, the top two lines in the message navigation column are not populated for quite some time after the messages are copied/moved from the server.

Another issue that I just had today: I deleted a message from a folder and then did a Command-Z (undo), and the message header was restored, but not the body.

I wonder if these issues are particular to my application or a general issue with Apple Mail.app?
On a positive note, are you show the content is truly lost? I have seen similar behavior. For some time (predating Mojave), I have seen the content of a displayed email inexplicably disappear while viewing. Sometimes clicking on the email in the list will refresh/restore it, sometimes clicking a different email then returning to it will refresh it, sometimes it can be stubborn, but I have never actually lost content.

In the past, it has been rare enough and random enough that I didn't feel like a could make a constructive bug report (do 1-2-3 and it disappears). But it does seem worse now. Yesterday, I clicked on three or four emails in a row that didn't display the first time through.
 


Ric posted about the new version of Thunderbird today (v.68.4.1). Be aware that some extensions break with this update, and the one that annoyed me is Theme Font & Size Changer. Without it, the Inbox list of e-mail headers is too small for me. The fix for this is a bit obscure - go to Preferences > Advanced and scroll down to open the Config Editor. Dismiss the usual warning and search for Pixels in the search bar. Double-click layout.css.devPixelsPerPx and a small dialog box will open. This has the default value of -1.0, and can be changed. I find 2.5 suits my eyes. Click on OK and enjoy the change!
 


Whilst I use Thunderbird on a Mac mostly to ensure what I see in Thunderbird on a Linux machine is correct, my primary e-mail app is Mail. I'm running into an issue with the 'Move To...' button in the toolbar. I store my mail on iCloud, again so I have access from several devices and platforms. I have Sent and Received folders named by year going back to 1999, with all the Sent folders in a top-level Sent folder, and the same for Received folders. 'Move To..,' can see them and file mail away as directed. The issue is that it is supposed to learn, and offer what it guesses I want so a single click on the button will file a mail. If it gets the guess wrong, I have to click on a tiny triangle and go into a drop down menu and a submenu to get to the right folder. It seems to have got stuck on the first folder I used to file away a mail from any particular sender. Since I file by year, the new year has brought chaos! It persists in offering, say, Received 2019, even after three weeks of selecting Received 2020. I'm looking for a way to reset what it has learned, to retrain it. I posted a question on the Apple Support Forums, but only got the expected 'you're doing it wrong and don't criticise Apple' type of responses. Does anyone know of anything more useful?
 


Received a notice today from Postbox that offers customers lifetime licenses. I have used Postbox almost a year and am pleased using both POP and IMAP mailbox formats. My only association with Postbox is as a satisfied user.
 


On a positive note, are you show the content is truly lost? I have seen similar behavior. For some time (predating Mojave), I have seen the content of a displayed email inexplicably disappear while viewing. Sometimes clicking on the email in the list will refresh/restore it, sometimes clicking a different email then returning to it will refresh it, sometimes it can be stubborn, but I have never actually lost content. In the past, it has been rare enough and random enough that I didn't feel like a could make a constructive bug report (do 1-2-3 and it disappears). But it does seem worse now. Yesterday, I clicked on three or four emails in a row that didn't display the first time through.
Yes, I have observed some of them coming back after a time, but many of them are really gone. If I rebuild the mailbox, they disappear and the header index is gone.
 


I have a repeatable issue in macOS 10.15.2 mail that I just noticed in the last several weeks. I copy all my messages from the server – iCloud, private Zoho server, and Gmail – to local mailboxes with rules to sort the messages into subfolders of a local NewMail folder. When I move or copy the messages to another local folder, either using drag and drop or the right-click or Message menu, the header is copied/moved to the destination, but there is no body visible. If it was a Move operation, the message is lost.
I also notice that, when new messages are downloaded from the server, the top two lines in the message navigation column are not populated for quite some time after the messages are copied/moved from the server.
Another issue that I just had today: I deleted a message from a folder and then did a Command-Z (undo), and the message header was restored, but not the body.
I wonder if these issues are particular to my application or a general issue with Apple Mail.app?
The latest Catalina update, 10.15.3, has fixed my Mail.app issues with disappearing messages on move, as well as the Delete/Undo problems. There was no mention of any Mail.app changes in this update. I'm really relieved that this is fixed, as managing my email has been like walking in a mine field.

#applequality
 


Every year I export from Apple Mail the previous year's email. I must have skipped a year as I have a single 2016-2017 file for those two combined years.

Unfortunately, the file is 136 MB in size, and I can't find any program that will open it up, I'm assuming because of its size. I've tried TextEdit, BBedit and Pages.

Any suggestions as to what else I can try to open up this file?
 



Every year I export from Apple Mail the previous year's email. I must have skipped a year as I have a single 2016-2017 file for those two combined years. Unfortunately, the file is 136 MB in size, and I can't find any program that will open it up, I'm assuming because of its size. I've tried TextEdit, BBedit and Pages. Any suggestions as to what else I can try to open up this file?
I recommend EagleFiler, from the author of the excellent SpamSieve. Feature you're most likely interested in:
C-Command Software said:
EagleFiler
Archive your e-mails (including attachments) to speed up your mail program or create a safe, fast backup of your IMAP server. EagleFiler can convert from Apple Mail, Microsoft Outlook, .eml, and other formats to the standard mbox format, and it’s designed to handle tons of mail efficiently.
 


Unfortunately, the file is 136 MB in size, and I can't find any program that will open it up, I'm assuming because of its size.
I have yet to find a file so big Emacs can't open it, although you may find yourself waiting several minutes and swapping memory for really big files.

Apple bundles a text-based build of Emacs that you can launch from a Terminal window. You can also download a proper GUI build from Emacs For Mac OS X. And those who are interested (and have XCode installed) can also compile it directly from sources.
 



... Unfortunately, the file is 136 MB in size, and I can't find any program that will open it up, I'm assuming because of its size. I've tried TextEdit, BBedit and Pages. Any suggestions as to what else I can try to open up this file?
I suspect there is some other issue causing the problem, as BBEdit easily handles significantly larger files. For example, I just opened a 400MB text file with BBEdit and scrolled from the beginning to the end of it in a matter of seconds.

Please be more specific about what happens when you try to open the file. Perhaps the file has been corrupted, or perhaps it contains unusual text encoding or unusual characters that are causing text editors to choke (unlikely).
 


Every year I export from Apple Mail the previous year's email. I must have skipped a year as I have a single 2016-2017 file for those two combined years.

Unfortunately, the file is 136 MB in size, and I can't find any program that will open it up, I'm assuming because of its size. I've tried TextEdit, BBedit and Pages.

Any suggestions as to what else I can try to open up this file?
Wouldn't the export be in .mbox format?
  1. Re-import the.mbox file into Mail. It will create folders under an import mailbox.
  2. Re-export as you desire.
  3. Delete the import mailbox.
 


Wouldn't the export be in .mbox format?
  1. Re-import the.mbox file into Mail. It will create folders under an import mailbox.
  2. Re-export as you desire.
  3. Delete the import mailbox.
I was able to select the exported file when doing an "import mbox file", but got a "file unreadable" error.
 


I suspect there is some other issue causing the problem, as BBEdit easily handles significantly larger files. For example, I just opened a 400MB text file with BBEdit and scrolled from the beginning to the end of it in a matter of seconds.

Please be more specific about what happens when you try to open the file. Perhaps the file has been corrupted, or perhaps it contains unusual text encoding or unusual characters that are causing text editors to choke (unlikely).
Selecting the previously exported from Mail .rtfd file then selecting "show package contents", I see one 116 MB "Text.rtfd" file and numerous .png files. The Text.rtfd file does open in many text editors, but the text is showing some type of formatting code mixed in with the text. Doing a search for a text string does allow me to find the information required, but it was difficult.
 


Selecting the previously exported from Mail .rtfd file then selecting "show package contents", I see one 116 MB "Text.rtfd" file and numerous .png files. The Text.rtfd file does open in many text editors, but the text is showing some type of formatting code mixed in with the text. Doing a search for a text string does allow me to find the information required, but it was difficult.
RTFD is a macOS specific variation on Rich Text format, that allows for attachments. RTFD is generally only understood by TextEdit.

As you see, it creates a package. You may be able to open the Text.rtfd file in Microsoft Word or another word processor that can read Rich Text (.rtf) files. The .png files are probably the images that were embedded in the email messages.

Per the RTFD article in Wikipedia, Apple's Pages may be able to open the .rtfd package, just like TextEdit can. Maybe it doesn't have size limits.

I'm wondering how you exported multiple emails from Mail into a TextEdit file. Is that an option in Mail? When I export it creates an .mbox file.
 


Unfortunately, the file is 136 MB in size, and I can't find any program that will open it up, I'm assuming because of its size. I've tried TextEdit, BBedit and Pages.
I suspect there is some other issue causing the problem, as BBEdit easily handles significantly larger files. For example, I just opened a 400MB text file with BBEdit and scrolled from the beginning to the end of it in a matter of seconds.
I've also have had no problems with BBEdit opening (log) files that are multi-gigabytes in size, so it's definitely not a size issue. There must be something else going on with the file, though BBEdit will usually try opening anything, so depending on the error, it might be something more fundamental like a filesystem error.
 


I'm wondering how you exported multiple emails from Mail into a TextEdit file. Is that an option in Mail? When I export, it creates an .mbox file.
Maybe it was done as a save-as rather than an export.
Apple Support said:
Save emails as files or PDFs in Mail on Mac - Apple Support

… Choose how you want to save the messages.
  • Save messages as files: Choose File > Save As, then choose a format.
    Rich Text Format retains formatting (such as bold and italics)…
 


Catalina is starting to look like the first major release I just take a pass on. I reported a glaring issue with Apple Mail that cropped up around the second or third beta release and persists to the latest update. Apple has admitted that "more than 10" others have reported it, but it's still not fixed. I have exhausted my troubleshooting skills trying to narrow it down for them. It doesn't show up until I import my email to it. I have deleted every .plist I can find in ~/Library and ~/Containers, etc., and finally all of my mail, and it doesn't clear it up.

When you first load it, the main Message window does not open (the Progress window will open if set to), but you have to run it again (without quitting) to get the Message window to open.

#applequality
 


When you first load it, the main Message window does not open (the Progress window will open if set to), but you have to run it again (without quitting) to get the Message window to open.
I noticed this changed behaviour, but I considered it intentional. It doesn't bother me, as I am in the habit of having Mail run all day with the window closed and all its sounds and notifications disabled except the badge icon. I click the icon in the Dock when I want to use Mail, view incoming messages.
 


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