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Apple, Troubleshooting
Follow-up question: was the new firmware that was installed on the Apple TV Gen3 the very latest update, that was released a couple of weeks ago, or an earlier version of the firmware?
It was the latest version, recently released. However, be aware that I also tried a different AppleTV 3G that had not been updated to the latest and got the same login failure result, so it may be an issue with iCloud rather than the Apple TV firmware. If you're already logged in, try to avoid signing out....
 


I was able to use AirPlay to connect to my Apple TV 4K from an older MacBook Pro (OS X 10.11, iTunes 12.8.2.3) until the most recent update . Now the Apple TV 4K appears in the AirPlay menu with a lock on it and appears to connect (even sometimes prompting for a code to do so), but never sends the audio stream.

FWIW, I can still connect to a Gen 2 Apple TV without difficulty from the same computer and to both Apple TVs with an iPhone 6s running iOS 12.4.
 


The most irritating change in the Apple TV interface is what happens when you use the remote to wake up from sleep. ...
Here are a few things to try:

1) The Home button will wake a sleeping Apple TV. It will also come back to the app that was running when you went to sleep.​
2) Similar to mobile devices, you can bring up a stack of active applications. You do this by tapping the Home button twice. You can then scan to an app and either resume it or flick it up to remove it from the active list.​

So, using item 2), you should be able to resume whatever activity was happening when the Apple TV began sleeping. Note that I often use the technique in 2) to quickly reset an app to its base state. I find that useful when, for example, I want to watch shows in a streaming app.
 



In an explanatory post, Dustin Curtis said
Apple TV, Apple TV, Apple TV, and Apple TV+
Apple TV is a hardware device.
{details omitted for brevity...}
Other than that, though, Apple TV is relatively straightforward.
Sgentle colored Dustin's post on Imgur:
Dustin Curtis said:
Apple TV (2019, colorized)
...
Color key:
Green: Apple set-top box
Yellow: App for Apple set-top box
Orange: App for other Apple devices
Red: App for third-party devices
Yellow/Orange/Red stripe: App generally across all platforms
Violet: Integrated external subscription content
Blue: Apple subscription content
Violet/Blue stripe: Content generally
Rainbow stripe: Apple TV
#appleenglish
 


Some good news for a change: Recently purchased a MacBook Air. The purchase date fell within the time allotted to receive a one-year free Apple TV+ subscription, but because I purchased it on Amazon, and not via my Apple ID, Apple had no record of the purchase, and I thought I'd have a hassle with Apple about getting the subscription activated. But no problem at all. Quick chat online with Apple, and after them checking my serial number, they gave me a coupon to redeem at the App Store. Easy-peasy. And Apple customer service still remains tops in my book. Let's see if Apple TV+ can live up to it, too.
 


I want to buy a new Apple TV. It's time to upgrade and give the old one to the kids. However, I heard they are supposed to be updating the Apple TV. Anyone heard anything on when?
 



I want to buy a new Apple TV. It's time to upgrade and give the old one to the kids. However, I heard they are supposed to be updating the Apple TV. Anyone heard anything on when?
My Apple TV 3 was upgraded from tvOS 7.3 to tvOS 7.4, even with Update Automatically turned off. (It's happened or it's happening right now.)
 




Could not get Apple TV+ to work on an Apple TV 3. After submitting the password on Apple TV+, the new screen would go black, and the 2FA code would show up on another device but no place to enter code on Apple TV 3. Finally tried the following procedure and can now access Apple media on Apple TV+. Have watched Apple content via streaming on an iPad Pro.

After submitting password on Apple TV3 and then selecting the movie on the second screen, you go back to password and re-submit password with the 2fa code number provided by Apple. That allows one to reselect the movie to watch and the movie plays. This was not very intuitive!
 


As of this week, streaming Dailymotion video via AirPlay to Apple TV 3 is broken. The company says they "upgraded" their player (both web and app) and Apple TVs earlier than Gen 4 are no longer supported. Content can still be streamed by simple screen mirroring, but it can be a bit choppy, and the TV image doesn't fit the screen. Whatever happened to backward compatibility as a software goal? How hard could it be?
 


Could not get Apple TV+ to work on an Apple TV 3. After submitting the password on Apple TV+, the new screen would go black, and the 2FA code would show up on another device but no place to enter code on Apple TV 3. Finally tried the following procedure and can now access Apple media on Apple TV+. Have watched Apple content via streaming on an iPad Pro. After submitting password on Apple TV3 and then selecting the movie on the second screen, you go back to password and re-submit password with the 2fa code number provided by Apple. That allows one to reselect the movie to watch and the movie plays. This was not very intuitive!
I am watching Apple TV+ on my Apple TV 3. I did not have to sign up, because I was already signed into iTunes, but after the 7 days, it will deduct $4.99 via your credit card or gift card connected to iTunes.
 



I signed up for Hulu+Live TV recently and added their Enhanced Cloud DVR service, primarily because it supposedly includes "fast forward through ads." This does not work on my Apple TV 4K. I can fast forward through the program content (if you can call 10 second jumps fast forward...). I contacted Hulu, and they said they were aware of the problem and were working on it. Needless to say, I canceled before my seven-day trial period was over.
 


I bought my wife an iPad Mini for Christmas. I didn’t buy it from Apple, but from a well-known online retailer (Lazada) here in Thailand.

My wife unboxed and set it up using her Apple ID. I asked her to check the Apple TV app to see if she was offered a one year free subscription to TV+. She was not.

Yesterday I opened the Apple TV app on my Apple TV and was greeted with a message, the gist of which was: Your purchase of an iPad entitles you to a free one year subscription to TV+. I signed up. But,
  • How did Apple know that I bought an iPad?
  • While we do have family sharing enabled, I wonder how Apple knew that the iPad my wife set up was one that I purchased?
  • Why was I offered the free subscription, but not my wife?
  • If I’d given the iPad to a kid down the block would I still have been offered the free subscription?
  • How much does Apple really know about my family life?
 


I should add that last month (November) my wife bought an iPad for her daughter at a local Apple Authorized Reseller. Neither of them was offered a free TV+ subscription. Why me but not them? All of us have and use Apple IDs.
 


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