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In iOS 13 and iPadOS Mail, auto-completion of addresses with Group names seems to be random. I have an Apple Contacts group I email every morning (in BCC), and under iOS 12, the auto-complete worked fine. Now in iOS 13, it only works about 1 in 10 times. Individual address auto-complete works fine in To, CC and BCC fields. Anybody else, or is it just me?
 


As I will be sticking with Mojave for quite a while on our Macs, and the iPad Air 2 is our last iToy that can still be updated, I'm curious to know if somehow updating to iPadOS will get me stuck in a situation where Catalina is required for something or other to run. In the end never really used it for much, but still (I do recall something along the lines of not being able to backup to iTunes after moving to a version of iOS that went beyond the macOS version I was sticking with at the time)...
According to AppleInsider, Reminders in iOS 13 won't sync via iCloud to a Mac unless the Mac is on Catalina. Apparently the upgraded Reminders app in iOS is not compatible with Mojave and earlier.
 


Ric Ford

MacInTouch
... Reminders in iOS 13 won't sync via iCloud to a Mac unless the Mac is on Catalina. Apparently the upgraded Reminders app in iOS is not compatible with Mojave and earlier.
The same problem affects Reminders in iOS 13: iCloud sync will not work with iOS 12 Reminders, and Apple pushes you to update any device with iOS 12 to iOS 13, though some, of course, such as the first iPad Air and earlier Apple devices, will not run iOS 13.
 


In talking with Apple tech support, they acknowledged the issue and said the only fix was to upgrade my Mac's OS (including iTunes). I told them I did not wish to do that, as a Quicken 2007 user (with transactions back to 1994)
...
Tomorrow I get to figure out if I can back up the iPhone and iPad with SuperDuper; or restore each device from the backup before the upgrade; or look at creating an external partition that I can upgrade the macOS on, just for use with the phone and iPad.
The advice from Apple really doesn't sound right to me at all. (I'm running Sierra 10.12.6 with iTunes 12.8.2.3, and I'm syncing just fine with my iOS 13 devices.) I suggest pointing the support analyst to the Apple support article below and asking if you might need to install that update, including asking if you can download and install it manually. Ask to escalate to a higher-level engineer if necessary. I see no reason why you should be forced to move to a newer version of macOS at this time.


P.S. I've found iMazing to be superior to iTunes for backing up and accessing content on iDevices. I noticed yesterday that bundlehunt.com is running a very nice deal on iMazing at the moment ($5 to unlock the bundle, $6 for iMazing; other tools, like iStat Menus, Waltr 2, and DriveDx can be added to the bundle for similarly low $). Disclaimer: I have no connection to either BundleHunt or iMazing, aside from being an occasional customer of both.
 


I should point out that while the iOS 13 version of Reminders is incompatible with Reminders on pre-Catalina Macs, the browser app version (via icloud.com) is compatible.
 


My mid-2015 MacBook Pro (11,5) is running High Sierra (10.13.6) with iTunes 12.8.2.3. I had no luck upgrading my iPhone 7 or iPad (6th) with iTunes yesterday, so upgraded both to iOS 13.1 individually. Today I discovered iTunes will not recognize either one. They show to be charging when plugged in, and getting system info showed both on the USB bus. In talking with Apple tech support, they acknowledged the issue and said the only fix was to upgrade my Mac's OS (including iTunes). I told them I did not wish to do that, as a Quicken 2007 user (with transactions back to 1994); High Sierra already is hinky with Quicken, giving error messages when closing, saying the file wasn't saved. Luckily, it is saved, so I can continue for now. But it seems the next macOS might break Quicken for good.
It sounds like you updated from the iPhone itself and not via iTunes? Updating from the iPhone has always been the most compatible way, and your results are not encouraging, since you're trying a newer iTunes than I'd prefer.

With Quicken 2007, you may have better luck if you keep your data file on a disk image, and turn off the automatic backups.
 


I'm trying to purchase the Apple Watch app Moon++, but the iOS App Store won't let me, because it requires iOS 13.0 or later. I am running iOS 13.1.

On the phone with Apple Support now, who said I needed to delete my network settings. Hmmm...
 


I cannot read new messages with Siri in my car, with my phone paired to the car. Says I have to unlock the phone, which is dangerous while driving. I can send messages OK with Siri. This is a real pain... Do they think this is some kind of security thing? It is my phone and my car....
I haven't tried it in my car, but I just was able to get Siri to read my last incoming text by saying "Hey, Siri" with the phone locked.
 



I should point out that while the iOS 13 version of Reminders is incompatible with Reminders on pre-Catalina Macs, the browser app version (via icloud.com) is compatible.
There is apparently a new structure for Reminders in the Fall 2019 system releases to accommodate the new features. However, when you first access Reminders, you do get a warning that updating the reminders will cause them to be unusable on devices that are not running the current release. However, you can still run the app without upgrading the reminders themselves; you just won't be able to access new features of the app.
 


Ok, I'm busted :)
Yes, it is running a hacked version of El Capitan, complete with macosxbootloader, only so I could sync with previous iOS versions, which is also what I did to get it to run Yosemite before that. It always worked up until now.
It seems if it is successfully running the supported software, it should work. However, if JoseHill is correct and it is wanting to download updated kernel extensions and frameworks, I fear it will overwrite what I've done, and my machine won't boot up anymore. I guess I could always restore from a Carbon Copy Cloner backup if things go sideways.
Ok, so I backed up my system, plugged in my iPhone 8 with iOS 13.1 and bit the bullet and clicked to install the mysteriously vague software update to enable iTunes 12.8.2 running on OS X 10.11.6 to sync with my phone.

So, as advised, it was not an iTunes update or macOS update. It just popped up a little dialog box titled Software Update with an image of my phone and said Downloading 1 item. It took about 4 minutes and started with a thermometer style progress bar and then changed to counting down the minutes and seconds "1 minute 20 seconds remaining", etc.

Afterwards I relaunched iTunes and it synced fine. I then rebooted my Mac Pro, and it rebooted fine. Panic Averted! I can delay having to buy a new Mac for a while longer.
 


KJM

According to AppleInsider, Reminders in iOS 13 won't sync via iCloud to a Mac unless the Mac is on Catalina. Apparently the upgraded Reminders app in iOS is not compatible with Mojave and earlier.
This is only partially true. When you open the Reminders app the first time, you get informed that the app has some new options that are not compatible with macOS Mojave, and you get asked if you want to use those new features or want to stay with the compatible set of features.

You can change that once you have upgraded your Mac to Catalina.
 


I have an iPhone problem new in 13.1 that I've not seen reported elsewhere. Hope this is not a duplicate! When I try to rearrange an icon, I press/hold the icon and then press "Rearrange Apps" to get the jiggles and "X" in the upper left corners. (Just continuing to hold the icon works too.) So far so good. But when I move the icon, it doesn't land anywhere. It keeps trying to join another icon in a folder, or winds up in a blank area but doesn't land. Pressing, holding, etc., doesn't help. I have to turn on Siri to get out of this futile effort.
 


Ric Ford

MacInTouch
I have an iPhone problem new in iOS 13.1 that I've not seen reported elsewhere. Hope this is not a duplicate! When I try to rearrange an icon, I press/hold the icon and then press "Rearrange Apps" to get the jiggles and "X" in the upper left corners. (Just continuing to hold the icon works, too.) So far so good, but when I move the icon, it doesn't land anywhere. It keeps trying to join another icon in a folder, or winds up in a blank area but doesn't land. Pressing, holding, etc., doesn't help. I have to turn on Siri to get out of this futile effort.
You may have missed this review, which sums things up well:
Samuel Axon said:
iOS 13: The Ars Technica review
... I welcome many of the minor visual and UX changes across iOS 13, but I still feel that the home screen needs to be fundamentally rethought. It’s a horror story to reorganize icons, which still infuriatingly bounce around in frustrating ways when you’re in edit mode. Haptic/3D Touch context menus help with this a little, but it's not enough. And while Android phones offer many options for putting useful live data on the home screen, Apple has continued to keep that isolated to other places for now. It needs to change, and unfortunately, it hasn’t yet done so in iOS 13.
 


This latest round of software updates seem to be horrendously unstable (exacerbated by a UI that itself has become unpredictable). For the first time in my 35-year relationship with Apple products, I have decided it's simply not worth the frustration to upgrade. I know a lot of you wait for the .2 or .3 release before upgrading. Move over a bit, please…
 


None of your experiences sounds very encouraging. And now you will hear me say something that I thought I would never ever in my life say.

Both of my sons are running Windows 10 on their machines with the latest versions of iTunes, and neither has a problem with their iPhones (6s and X) with the latest iOS 13.1.
I know it sounds harsh, and I would never do it myself, or so I hope, but maybe it's - and here it comes - switch to Microsoft Windows. Arrggghhh! Typing that pained.

I do have a Windows machine, but I use it mainly for gaming, but recently I have started using it with iTunes, which is not a pleasant experience.

Another hint: if you want to listen to music in high quality, use a 5th- or 5.5th-generation Video iPod (the plastic ones that came out before the 6th and 7th generation iPod Classics). They beat any other iPod Apple has released since.
 



I haven't tried it in my car, but I just was able to get Siri to read my last incoming text by saying "Hey, Siri" with the phone locked.
I tried Siri with my phone pointed away from me, so Face ID doesn't work, and it said "you'll need to unlock your iphone first". I don't use Hey Siri, so I just held the side button to start Siri. I think this is appropriate as a security measure - someone can't get your messages - but not in the car.
 


I do not use POP mail....
It would seem, Jeff, that you always fly in aircraft with active Internet connections, or never venture out bush, far from ditto, or never set sail on the frothy briny for many days at a time, or have days of work to do on your ‘phone, so that you welcome the lack of a ‘net connection (as I do at times :D

That is why I steer clear of Apple’s Mail, in which it is such a stuggle to set up a POP account, and so have your email communications actually delivered, rather than hinted at.

Remember, horses for courses.
 


In iOS 13 and iPadOS Mail, auto-completion of addresses with Group names seems to be random. I have an Apple Contacts group I email every morning (in BCC), and under iOS 12, the auto-complete worked fine. Now in iOS 13, it only works about 1 in 10 times. Individual address auto-complete works fine in To, CC and BCC fields. Anybody else, or is it just me?
I just noticed this morning that this does work in portrait mode but not in landscape mode on the iPad. Huh?
 


I did the public beta testing on iOS 13 and 13.1 and found that it affected my battery life about 10 percentage points per day. I will wait for further reports on battery usage before upgrading from iOS 12.
Further use of iOS 13, and of course 13.1, has resulted in significant battery drain on my iPhone 6S, which had its battery replaced 12 month ago. When the battery gets to 70% capacity, it crashes iOS and the phone. Restart results in a screen showing battery charge at 1% and to plug in the charger. I fear their crappy iOS and maybe some inherent problem with some 6S iPhones causes this problem. This does not occur in my wife's iPhone 6 running iOS 12.4.1!

One would think that, with as much money as Apple has, it could gather the resources, i.e. programs and engineers, to fix/prevent such problems and produce quality code at a minimum.

Off to genius bar in Lynnwood, WA on Monday to see what they say. One very unhappy camper here!
 



Ric Ford

MacInTouch
I viewed this website briefly yesterday — it talked about iOS 13.1 reducing wireless charging power and slowing down iPhone charging vs. iOS 13.0 for some chargers and not others. (Unfortunately, the website has been down since then. It's back up at 17:35 ET.)
Chargerlab said:
iOS 13.1 Cuts Fast Charging Support to Multiple Wireless Chargers
... Our analysis is that, in iOS 13.1, Apple only enables 7.5W charging for solutions using fixed-frequency voltage regulation (which is recommended by Apple), products with all the other solutions will be limited to 5W charging only.
 


Ric Ford

MacInTouch
In addition to patching the keyboards vulnerability, iOS 13.1.1 apparently has other bug fixes, but doesn't fix all the outstanding bugs.
The Verge said:
iOS 13.1.1 now available with fixes for battery drain, third-party keyboard bug, and more
iOS 13.1.1 is rolling out now, and along with patching up the third-party keyboard issue, it includes a fix for customers who might’ve experienced faster-than-normal battery drain after updating to iOS 13.

The 13.1.1 release also resolves “issues that could prevent iPhone from restoring from backup,” improves Siri recognition on the iPhone 11, 11 Pro, and 11 Pro Max, and fixes a bug that could’ve led to slow syncing in Reminders.

... But other issues remain. The worst problem that myself and others at The Verge have experienced is that an iPhone on iOS 13 can sometimes drop data, yet continue to show full bars as if everything is fine.
#applequality
 


Ric Ford

MacInTouch
I just tried to restore an iPhone 7 to iOS 12.4.1 after it had iOS 13.1.1 installed.

I used iMazing Restore (with Erase) from an iOS 12.4.1 backup made on another phone. The Restore all seemed to proceed successfully, but I ended up with iOS 13.1.1 again, not iOS 12.4.1, which was installed when I made the backup that I restored from.

It may not be surprising that iMazing didn't save the iOS when it made the backup, and that Apple insisted on installing a different iOS from what was installed at the time of backup... but it's a bit disappointing.

Of course, the user (no longer a real owner) of an iPhone doesn't control what software it does or doesn't run, only Apple does. And this same strategy is now permeating Macs, too.

(And I can't even count the number of times I've had to enter, and reenter Apple ID/iCloud passwords, fingerprints, authentication codes, etc., etc., etc.)

And Game Center is turned back on again behind my back, along with a whole bunch of other things hooked into iCloud that I had turned off for very good reasons. [expletives deleted]
 


I just tried to restore an iPhone 7 to iOS 12.4.1 after it had iOS 13.1.1 installed.

I used iMazing Restore (with Erase) from an iOS 12.4.1 backup made on another phone. The Restore all seemed to proceed successfully, but I ended up with iOS 13.1.1 again, not iOS 12.4.1, which was installed when I made the backup that I restored from.
iOS backups only backup userland files. System files are never included. Backups are restored into the current installed system (and the normal upgrade process run on the files if the current iOS is newer than the version the backup is from.

Operating system files are only installed when you do a system update, either over-the-air, via iTunes, or via a downloaded package (installed manually via iTunes). iOS installs are generally only one-way (forward) since the installation process includes an online signing check with Apple, and Apple only signs the most recently released software.

One exception is when a new major iOS version is released, Apple usually continues signing the previous version for a couple weeks, so you can revert.

In your case, Ric, you have a short window to revert the system to iOS 12.4.1 while Apple is still signing it.

And hold the Option key while pressing Update in iTunes to select that package to load the old iOS onto the phone. You can then restore the 12.4.1 backup into the 12.4.1 system.
 


In your case, Ric, you have a short window to revert the system to iOS 12.4.1 while Apple is still signing it.

And hold the Option key while pressing Update in iTunes to select that package to load the old iOS onto the phone. You can then restore the 12.4.1 backup into the 12.4.1 system.
iOS 12.4.1 download links here:

How to manually install IPSW package with iTunes:
 


Front/back cameras and flash/flashlight still out on iPhone X running iOS 13.1. Will have to try a system restore...
The cameras (and flashlight) were working up to the minute before applying the original iOS 13.0 update. Lots of reports online and in Twitter with similar complaints.
On my iPhone X with iOS 13.1 both the front and rear cameras are working fine as is the Flashlight. I'm updating to 13.1.1 now and will let you know if they stop working after the update.
 


Upon upgrade to iPadOS 13.1.1, my preferences were reset for Today View and Keep on Home Screen. The home screen pinned favorites and favorites were reset. Previously, I didn't even use pinned favorites.
 


My mid-2015 MacBook Pro (11,5) is running High Sierra (10.13.6) with iTunes 12.8.2.3. I had no luck upgrading my iPhone 7 or iPad (6th) with iTunes yesterday, so upgraded both to iOS 13.1 individually.
Today I discovered iTunes will not recognize either one. They show to be charging when plugged in, and getting system info showed both on the USB bus.
In talking with Apple tech support, they acknowledged the issue and said the only fix was to upgrade my Mac's OS (including iTunes). I told them I did not wish to do that, as a Quicken 2007 user (with transactions back to 1994); High Sierra already is hinky with Quicken, giving error messages when closing, saying the file wasn't saved. Luckily, it is saved, so I can continue for now. But it seems the next macOS might break Quicken for good.

Tomorrow I get to figure out if I can back up the iPhone and iPad with SuperDuper; or restore each device from the backup before the upgrade; or look at creating an external partition that I can upgrade the macOS on, just for use with the phone and iPad.

Thanks, Apple, for an unwelcome complication. How about just upgrading iTumes for High Sierra?!
My solution for now: ordered a SanDisk Extreme 1TB SSD and formatted it for two 500GB Mac partitions. Used SuperDuper to clone a Sierra backup to one partition, rebooted into Sierra and dowloaded the iTunes upgrade. This allowed me to see the iPhone 7 and iPad from iTunes, backup, and upgrade to iOS 13.1.1.

Whew, a pain, but it works; the SSD is much faster than the spinning drives I use for backup; and I may install Mojave onto the spare partition to see how it works. (When I rebooted into High Sierra, again, neither device registered with iTunes.)
 


Dan Hamilton

Moderator
MMurphy,

On my 2017 iMac 27" running macOS 10.13.6, I had the same problem with iTunes both before and after updating my phone and iPad to iOS 13 (over the air). I have iTunes v12.8.2.3.

I always do a backup before updating and was very frustrated not to be able to detect the two devices. The very clumsy "fix" was to do two things: keep quitting and relaunching iTunes and wait a long time after each attempt. I was doing all this over WiFi, not plugged in (which I have not tried). Sometimes one device would appear but not the other. Finally I got both.

This morning, reading your post, I fired up iTunes and both devices showed up right away. I wonder if this this because they now are running iOS 13.1.1?
 


I'm running High Sierra with iTunes 12.6.5.3. I've updated my iPad to iOS 13.1, and it is syncing the playlist on the iPad successfully. I can install apps on it, too, from iTunes.

Of course I am getting the alert to download software when I sync from iTunes, but I dismiss that.

I've never used iTunes Match or Apple Music. I eschew copies in the cloud and try to only sync from my hard drive music in iTunes - could this be a factor?
 


Graham Needham said:
Yup - looks like it! The way this support article is now worded, it would appear iTunes Match is only supported on macOS, but on any other device, you must have an Apple Music subscription. Otherwise, you need to manually sync the music from the Mac to the device (which, of course, in some ways totally negates the purpose of having iTunes Match in the first place).
I can second what Graham posted. I have iTunes Match on my Retina MacBook Pro with macOS 10.14.6, and I do not see all of my music library on my iPhone X and iPad Pro. This was true with iOS 12.4 and now 13.1.1.

Today, in order to get all of my Beatles albums on my iPhone X, I had to connect my iPhone to my laptop and manually choose the artist to sync and then Apply the sync parameters.

iTunes Match does not keep my iDevices in sync with my iTunes Library. Prior to adding the Beatles albums, I was given the option of listening to any albums not on my iPhone X only by subscribing to Apple Music.
 


I cannot read new messages with Siri in my car, with my phone paired to the car. Says I have to unlock the phone, which is dangerous while driving. I can send messages OK with Siri. This is a real pain... Do they think this is some kind of security thing? It is my phone and my car....
Have you tried enabling "Allow CarPlay While Locked" in General settings > CarPlay?
 


Since upgrading to iOS 13, email Push/Fetch hasn't been working reliably for me on my iPhone 6s.

Regardless of Push/Fetch settings or connected networks, Apple's Mail app now can go hours without retrieving email, though it will check for new mail and retrieve it successfully when I open the app.

I have eight email accounts on this phone. They are a mix of IMAP and Exchange accounts, with some set for "Push" and others using a thirty minute "Fetch" schedule. They've all been working without issues on this phone for the last few years until last week.

I checked the schedules in the "Passwords and Accounts" Settings panel, and I haven't found anything obviously misconfigured. Likewise, it doesn't seem to be an issue with network connectivity, "Low Power Mode," or "Do Not Disturb."

Any suggestions? Thanks in advance!
 


Here are my gripes for the day. I'm happy that Apple is fixing bugs quickly - I truly am - but it's a bit of a time suck to keep updating my three iOS devices every few days. 13.1.2 just dropped - it's Monday - and I now am looking at another half hour of my life spent on updating.

Next gripe - iOS 13 broke my mail settings. I cannot seem to not have my devices routinely pull my mail in - something I like doing on demand, when I want to do it. And it seems a hit-or-miss thing as to whether they'll leave mail on the server or not. More troubleshooting. These settings were rock-solid and unchanged through ten years of iPhone and iPad upgrades and software updates.

Last gripe, and not iOS-related, but I'll toss it here, anyway - I ditched my Series 4 watch due to bad battery issues that Apple would not address. I traded it - at a loss - for a Series 5 and, I must say, it has the worst battery life of any Apple watch I have ever used. It's not exhibiting the behavior of the lemon that they could not fix, but it's atrocious, the battery life.

Okay, back to updating.
 


Ric Ford

MacInTouch
Front/back cameras and flash/flashlight still out on iPhone X running iOS 13.1. Will have to try a system restore...
The cameras (and flashlight) were working up to the minute before applying the original iOS 13.0 update. Lots of reports online and in Twitter with similar complaints.
On my iPhone X with iOS 13.1 both the front and rear cameras are working fine as is the Flashlight.
It looks like you were just lucky, David. Apple has acknowledged the bugs publicly now and says it has patched them (and a bunch of other bugs) in iOS 13.1.2, released today.

#applequality
 


In iOS 13 and iPadOS Mail, auto-completion of addresses with Group names seems to be random. I have an Apple Contacts group I email every morning (in BCC), and under iOS 12, the auto-complete worked fine. Now in iOS 13, it only works about 1 in 10 times. Individual address auto-complete works fine in To, CC and BCC fields. Anybody else, or is it just me?
I think I've seen this as well. Sometimes it works, sometimes it completes with only one address (apparently randomly chosen).
 


Another iOS 13/iPadOS 13 bug: Apps/Icons in the dock sometimes become unresponsive. I've now see this behavior with the Facebook app and the Apple Store app.

Specifically, I use, say, the Facebook app, it works fine, then I go use something else. Now, I go back to the Home screen and select the Facebook app (now listed because it is "recently used." Nothing, no response. Remove from dock (hold, hit the X, ...), use app, try from dock. Still nothing.

Only solution I've found is to restart device (reboot iOS).

While this is going on, I can reactivate the app from the set of running apps (double-tap home button). So it's an issue with the dock, not the app (most likely). And I've seen it from Apple and non-Apple apps.

iPhone 7 Plus, iPad Pro 9.7" (so, yes, I still have a Home button :-)
 


You may have missed this review, which sums things up well:
Samuel Axon said:
iOS 13: The Ars Technica review
... I welcome many of the minor visual and UX changes across iOS 13, but I still feel that the home screen needs to be fundamentally rethought. It’s a horror story to reorganize icons, which still infuriatingly bounce around in frustrating ways when you’re in edit mode. Haptic/3D Touch context menus help with this a little, but it's not enough. And while Android phones offer many options for putting useful live data on the home screen, Apple has continued to keep that isolated to other places for now. It needs to change, and unfortunately, it hasn’t yet done so in iOS 13.
Either I figured it out, or it's fixed after the third update. For whatever reason, Rearranging apps is now working fine.
 


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