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[With] iPads that have been updated to iPadOS 13.1.1: iPad Air 2 and iPad Pro 10.5, I noticed a strange problem for iPadOS 13.1.1 (it really started with iPadOS 13.1):

In the dock on the right side are the icons for active apps running in the iOS. Most of the time when tapping on one, there is no action. Only a few times do those icons work. Have any of you seen this problem?
 


[With] iPads that have been updated to iPadOS 13.1.1: iPad Air 2 and iPad Pro 10.5, I noticed a strange problem for iPadOS 13.1.1 (it really started with iPadOS 13.1):
In the dock on the right side are the icons for active apps running in the iOS. Most of the time when tapping on one, there is no action. Only a few times do those icons work. Have any of you seen this problem?
Yup, same here. A restart seems to help for a time
 


On my iPad Pro 9.7" with iPadOS and the Lightning connector, I am unable to plug in a USB drive and have it mount in the Files app. I have tried two different drives with dual connectors, USB and Lightning.

I have read reviews that say this should work with the attached drive showing up in Locations. It does not for me.

Any thoughts to get this to work?
 


[With] iPads that have been updated to iPadOS 13.1.1: iPad Air 2 and iPad Pro 10.5, I noticed a strange problem for iPadOS 13.1.1 (it really started with iPadOS 13.1). In the dock on the right side are the icons for active apps running in the iOS. Most of the time when tapping on one, there is no action. Only a few times do those icons work. Have any of you seen this problem?
I have seen it. Unlike your experience, most of the time my dock icons do work, but I have experienced three episodes of unresponsive app icons at the right end of the dock. In each case, a restart resolved it.
 


There are many thousands of businesses out there using Square credit card processing and using a 9.7” iPad on the Square stand, which has a hub for printer, cash drawer, etc. I am concerned that the end of the 9.7” is near, rendering these stands obsolete when a 9.7" iPad dies with no way to replace it.
Technically, Square doesn't even support all of the 9.7" iPad range.
Square said:
Recommended Hardware for Square Stand
Note:
Square no longer sells or manufactures the stand for iPad 2 or iPad 3, but we’ll continue to provide troubleshooting support for these models.
This isn't particularly new, in that the iPad being inserted had a limited replacement range in time that was not "forever". IPad 2 and 3 dropped out, and those folks needed a new stand over an extended period of time.

The more current "thinned-out relative to the original" 9.7" has had a long run, but the list of iPads that don't work in that article is longer than the ones that do, even before this most recent change.

There will be used original iPad Air linage for a long time, especially, the "low cost" model that Apple sold over the last two years (of which there are many millions). If pragmatically removed from the general Internet, those should still have utility even after Apple stops the iOS updates for them. Many millions trickling down to many thousands is sustainable for a substantial amount of time.

The long term for the stand is whether Apple stops and holds on this iPad Pro 10.5" baseline dimension for a substantial amount of time to build up market for a new stand. (Or they change the Stand design so it's less fixed on one specific size - a wrapping case attaches to the stand base in some secure way.)

5-10 years out, I wouldn't bet on newer low-end iPads having Lightning connectors, either. So the screen dimensions aren't the only long-term issue. These lightning-connector atands would have issues with that change also.

(As long as Apple keeps thinning out the iPhone, Lightning has an edge there. But I think the years are numbered on the iPads. That won't stay a "Pro" feature forever, especially as external drive support increases in iPadOS.)
 


On my iPad Pro 9.7" with iPadOS and the Lightning connector, I am unable to plug in a USB drive and have it mount in the Files app. I have tried two different drives with dual connectors, USB and Lightning. I have read reviews that say this should work with the attached drive showing up in Locations. It does not for me. Any thoughts to get this to work?
Other than that the devices must be self-powered? It won't even power a thumb drive or a card reader. (I don't have any self-powered USB drives to test.)
 


... In the dock on the right side are the icons for active apps running in the iOS. Most of the time when tapping on one, there is no action. Only a few times do those icons work. Have any of you seen this problem?
Yes, I have. Both for Facebook and Apple Store apps (so Apple and not-so-Apple apps).

I can reselect the app from the running apps ("switcher"?), but not from the dock. Restart of the device gets things working again. For a while...
 


Ric Ford

MacInTouch
A few preliminary notes from the user(s) of a new 10.5" iPad Air 3, which has been on sale at Amazon:
  • The screen is nice, and the iPad seems fast (vs. a 2012 MacBook Pro with SSD upgrade). The device is fairly light and handy. WiFi seems like it might be working better than other Apple devices’ WiFi (but no real tests have been done).
  • They bought an Apple Pencil (it requires the first version) and Apple folio case:
    • Online reports cite reliability/longevity problems with the Pencil.
    • The case is expensive but works via Apple's special attachment system, which is nice, and the keyboard is fine. The case only holds the iPad at one angle. There's no back cover — it's only for the front.
    • Apple's prices are excessive.
    • They got an inexpensive third-party cover for the back that holds the Apple Pencil.
  • Migrating apps and settings from an iPhone was a lot more trouble and complexity than expected from Apple.
  • A bunch of apps offer only silly iPhone-sized interfaces on the iPad and need to be replaced by iPad-specific versions (or updated versions?). This wasn't obvious/intuitive beforehand.
  • For typical daily activities, YouTube, messaging, web surfing, etc., this iPad works well.
  • The compact size works well in a coffeeshop setting for tasks such as trip planning.
  • They haven't tried photo editing yet but did buy Affinity Photo for iPad.
 


[With] iPads that have been updated to iPadOS 13.1.1: iPad Air 2 and iPad Pro 10.5, I noticed a strange problem for iPadOS 13.1.1 (it really started with iPadOS 13.1):
In the dock on the right side are the icons for active apps running in the iOS. Most of the time when tapping on one, there is no action. Only a few times do those icons work. Have any of you seen this problem?
An update: Seems like from updating to iPadOS 13.1.2 and the requisite restart, the icon problem in the dock has been corrected. Glad to know some others had the same problem as I did.
 


Ric Ford

MacInTouch
At a hundred bucks for a stylus, I'd kind of like to see better quality and reviews than this...
Apple Store customers said:
Apple Pencil (1st Generation)

Ratings & Reviews
3 out of 5 stars

Number of starsPercentageNumber of reviews
5​
29%​
115 reviews​
4​
13%​
51 reviews​
3​
12%​
47 reviews​
2
10%
39 reviews
1
26%
101 reviews
I guess a Logitech Crayon is the alternative (at a much lower price).


#applequality
 


I bought an 11" iPad Pro on Tuesday to replace my old iPad Air 1. I updated the Air to the latest iOS (12.4.2, the highest it would go), backed it up using iTunes, and did an Erase All Content and Settings, so I could give it to a young friend.

Then I connected the iPad Pro to my new-ish Mac Mini running iTunes 12.14.6, and attempted to restore the backup to it. Got a message that the iOS version on the Pro was too old; turns out that it shipped with iOS 12.3.x.

So I downloaded the iOS 12.4 IPSW package for the 11" iPad Pro, but it wouldn't work – after many tries, I kept being told that "The iPad could not be restored. The signing server returned an internal error."

I tried fixes for this problem I found on the internet, but none worked. So I figured I'd bite the bullet and upgrade to iPadOS 13.2.1.

Then the computer first wanted to update iTunes, so I let it. After it updated, iTunes couldn't verify the iOS 13.1.2 update, so I updated the iPad Pro over the air.

I don't know if one can install iOS 13.1.2 from a computer running Mojave, but I was out of patience by this time and just updated the iPad Pro. I was then able to restore the content from the iPad Air backup (which surprised me, to be honest).

Everything seems to be working pretty well, except Safari on the iPad Pro can't see open tabs on my other machines on the same network, something all the other machines can do quite well; and the other machines can't see the iPad Pro Safari tabs.

After a few restarts, insuring that all the correct boxes are checked, and patiently waiting for the tabs to appear, I finally suspect that my other machines would have to be updated to Catalina in order for the iPad Pro to see tabs. The easy test for this would be to see if the iPad Pro could see my iPhone XS after I update it to iOS 13, but I am not ready to do that yet.
 


Ric Ford

MacInTouch
So I downloaded the iOS 12.4 IPSW package for the 11" iPad Pro, but it wouldn't work – after many tries, I kept being told that "The iPad could not be restored. The signing server returned an internal error."
I believe you'd have to download iOS 12.4.2 (or possibly 12.4.1). The older version without security fixes is no longer "signed" and is thus unavailable.

More info here:

thanks to Todd's tips here:
 


I believe you'd have to download iOS 12.4.2 (or possibly 12.4.1). The older version without security fixes is no longer "signed" and is thus unavailable.
Yes, Ric, that's the one I downloaded: iOS 12.4.2. (I was using a shorthand version in my post.) As you say, 12.4 isn't even available. The signing server still returned an internal error, after many tries, with 12.4.2.

And, by the way, there was no way to update the iPad Pro over the air to iOS 12.4.2 – the only option available was 13.1.2.
 


Ric Ford

MacInTouch
FYI (with a note about iOS 13.1.2 bugginess):
The Verge said:
Apple iPad (2019) review: no competition
...I joked to my co-workers that all I really needed to do for this review was just rewrite that phrase: “It’s an iPad.” It’s been a running joke since 2017’s iPad review, in which I explained that there are only three things you needed to know. Those three things are also true of the new model:
  1. It is an iPad.
  2. It costs $329 for the base model.
  3. You should get it if your old iPad is dying. You should not get it if your old iPad is fine.
This new iPad is good. It runs all of the same apps as the iPads that cost two and three times as much (or more). And in most cases, you might not even notice a difference in how well it runs those apps. It doesn’t have any issues with iPadOS 13, at least not any that are different from the overall bugginess of the OS that afflicts all iPads as of this writing. (13.1.2, for the record, still has issues.)

Good Stuff
  • It’s an iPad
  • Smart Keyboard connector
  • Good battery life
  • iPad app ecosystem still great
Bad Stuff
  • Older processor
  • 32GB not enough storage on entry model
  • Keyboard and Pencil accessories are expensive
 


Everything seems to be working pretty well, except Safari on the iPad Pro can't see open tabs on my other machines on the same network, something all the other machines can do quite well; and the other machines can't see the iPad Pro Safari tabs. After a few restarts, insuring that all the correct boxes are checked, and patiently waiting for the tabs to appear, I finally suspect that my other machines would have to be updated to Catalina in order for the iPad Pro to see tabs. The easy test for this would be to see if the iPad Pro could see my iPhone XS after I update it to iOS 13, but I am not ready to do that yet.
Safari on my MacBook Pro, running Mojave, is able to see the tabs from my iPhone running iOS 13.1.2 and my iPad running iPad OS 13.1.2. Same is true for my iPhone and iPad.
 



On my iPad I have a pop up message stating
Cannot Verify Server Identity
The identity of "XXX" cannot be verified.
On the bottom of the message, there are two buttons to select "Details" and "Cancel". I do know that the certificate for the server (domain) has expired and waiting to be renewed. No matter what I do, selecting one of the buttons to dismiss the message alert, the message alert always pops up a few seconds later and won't stop.

On my iPad, there is an email account for that server (domain) and in Safari, that server (domain) is bookmarked. My question is how do I permanently get rid of the alert message?
 




Ric Ford

MacInTouch
This looks like a pretty good price for an iPad Pro with ample storage and cellular as a bonus [Amazon]:
Also, the companion Apple Pencil is on sale at the moment:
Apple's latest iPad is currently discounted $100 at Amazon (this is the one that's compatible with the Apple keyboard and Apple Pencil 1):
Unfortunately, this now seems to be out of stock at Amazon.
 


Apple said:
… iPadOS 13.4 with trackpad support will be available on March 24 as a free software update for all iPad Pro models, iPad Air 2 and later, iPad 5th generation and later, and iPad mini 4 and later.
Until now, iPadOS has not been available for my 9.7" iPad Pro. Does this mean that the coming update will be installable on my machine?
 



Until now, iPadOS has not been available for my 9.7" iPad Pro. Does this mean that the coming update will be installable on my machine?
iPadOS certainly should be available for your device (it's running fine on my 9.7" iPad Pro). How have you tried to obtain it, through Software Update on the device? If you are able to connect it to iTunes, can you see if 13.3.1 is offered as an update there? If not, you may need to perform a Restore on it to get the current version of iPadOS.
 


iPadOS certainly should be available for your device (it's running fine on my 9.7" iPad Pro). How have you tried to obtain it, through Software Update on the device? If you are able to connect it to iTunes, can you see if 13.3.1 is offered as an update there? If not, you may need to perform a Restore on it to get the current version of iPadOS.
I was able to update to iPadOS 13.4. Maybe there some kind of glitch, such that in Settings it was showing as running iOS when in fact it was running iPadOS.
 



Ric Ford

MacInTouch
Halide has an in-depth look of the new iPad Pro's cameras and LIDAR sensor:
Halide blog said:
LIDAR: Peek Into The Future with iPad Pro
Two weeks ago, Apple dropped a new iPad Pro into our lives via their website. One of its headline features? A brand new camera array. In this quick article, we look at what’s changed, including a whole new “3d” sensor — and what this new technology enables.

#LIDAR #photography
 



Ric Ford

MacInTouch
There are problems with Apple's expensive new "Magic Keyboard for iPad Pro", including charging problems and battery drain problems:
MacRumors said:
Some Charging Accessories Not Working With iPad Pro Magic Keyboard
Several new Magic Keyboard owners have noticed that there are issues with the passthrough charging, which can refuse to charge when using a third-party cable or power adapter
iPad Insight said:
Living with the Magic Keyboard and the iPad Pro: Looking for Battery Life Answers
... I don’t have any idea what is causing the variation in battery life from one keyboard to another and that isn’t in my field of expertise, so I will leave that to someone else. However, the drastically different numbers I’ve seen tell me it is quite real. My best advice to anyone else experiencing this is to exchange your Magic Keyboard for another one if you are still within the return period. Based on the ratio of complaints about battery life to good reports, your replacement is far more likely to work better. In my case, iPad Pro battery life while using it is far better.

If you got your Magic Keyboard from Apple at launch and you are already outside their 14 day return window, then just contact them about getting a warranty replacement. Even if you are covered by AppleCare+, you shouldn’t need to use it and have to pay a deductible here. If you are experiencing an excessive iPad Pro battery drain problem like mine while using a Magic Keyboard, then it’s most likely due to a hardware issue. That’s covered under the standard warranty.

#applequality
 


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