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macOS 10.15 Catalina

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I have a Dymo 400 Turbo, so this alarmed me. I contacted Dymo through their support link and got a reply saying:
The latest version of DYMO Label Software, v 8.7.3 is already a 64 bit program, and thus compatible with MacOS 10.15 Catalina.
It then went on in some detail about how to download and install 8.7.3 (which I already have). System Information also shows the Dymo software as being 64-bit.
Thank you for taking the time to correct my report by checking with the vendor. For whatever reason, my system was still showing 32-bit components. Perhaps I thought I was running the latest when in fact I was not. I downloaded a fresh copy and now see what you do. Strange that in version 8.7.3 there are no components nor applications using that version number. Combined with the lack of information on their web site, I still have to knock Dymo for their lack of transparency. Why should I have to contact support to find out if a version of their software was compatible with macOS Catalina?
 


Thanks so much for this clarification. If I understand correctly then, the Parallels "volume" will appear as a single folder on the Mac desktop (or Dock). Installation of macOS 10.14.6 will come from the "Recovery Partition", so no separate installer needs to be on hand. Having done the OS install, do I need to copy the apps I want to run (in my case QuickTime 7) to some particular location on the Parallels volume in order for the Mojave OS to "find" them?
After considerable effort and time spent both online and on the phone with Parallels tech support, I thought to report back to MacInTouch readers considering running Parallels as a way to use QuickTime Player 7 under Catalina.
  1. If you have Mojave on your current Mac, you can easily install Parallels and install a current OS (e.g., 10.14.6) from the Recovery Partition. The current version is Parallels Desktop 15. They have a 14-day free trial period, although their website is somewhat cryptic about the actual cost of the paid versions. (Is it a one-time fee or per year?)
  2. Here's the tricky part... according to tech support, the OS install copies a standard, current macOS Applications folder to the new virtual machine. (including QuickTime Player 10). But after that, you cannot move applications from your current Mac to that virtual machine!! You cannot, for example, drag and drop things from your current Applications folder to the Parallels virtual machine.
  3. The tech support guy I spoke with used a VPN [VNC?] connection to try copying my most recent Applications folder to the Parallels virtual machine from my Time Machine backup using Migration Assistant. That effort eventually failed (after 45 minutes) with an error saying that there was "not enough room" on the virtual machine to complete the operation. This despite the fact that I have plenty of available disk space (> 500 GB) on my primary drive... just apparently not accessible by the Parallels VM.
  4. I went to Apple's website using Safari within the VM... and found that QuickTime 7 Player is still available as a download. That download and install went fine into the Parallels VM (the tech support guy should have suggested this first). But...
  5. Unfortunately, the performance of QuickTime 7 Player within the Parallels VM was unbearably slow and halting... playback was not acceptable or usable. My MacBook Pro has 16 GB of RAM, but apparently the Parallels VM cannot use it or was not configured properly.
I see that several readers have posted here about using virtual machines as a solution for QuickTime Player 7 and other 32-bit apps. If I've done something wrong here, I'd like to hear about it. Alternately, if some readers have had success with these approaches, it would be good to share them. Once again, thanks all.
 


After considerable effort and time spent both online and on the phone with Parallels tech support, I thought to report back to MacInTouch readers considering running Parallels as a way to use QuickTime Player 7 under Catalina.
  1. If you have Mojave on your current Mac, you can easily install Parallels and install a current OS (e.g., 10.14.6) from the Recovery Partition. The current version is Parallels Desktop 15. They have a 14-day free trial period, although their website is somewhat cryptic about the actual cost of the paid versions. (Is it a one-time fee or per year?)
  2. Here's the tricky part... according to tech support, the OS install copies a standard, current macOS Applications folder to the new virtual machine. (including QuickTime Player 10). But after that, you cannot move applications from your current Mac to that virtual machine!! You cannot, for example, drag and drop things from your current Applications folder to the Parallels virtual machine.
  3. The tech support guy I spoke with used a VPN [VNC?] connection to try copying my most recent Applications folder to the Parallels virtual machine from my Time Machine backup using Migration Assistant. That effort eventually failed (after 45 minutes) with an error saying that there was "not enough room" on the virtual machine to complete the operation. This despite the fact that I have plenty of available disk space (> 500 GB) on my primary drive... just apparently not accessible by the Parallels VM.
  4. I went to Apple's website using Safari within the VM... and found that QuickTime 7 Player is still available as a download. That download and install went fine into the Parallels VM (the tech support guy should have suggested this first). But...
  5. Unfortunately, the performance of QuickTime 7 Player within the Parallels VM was unbearably slow and halting... playback was not acceptable or usable. My MacBook Pro has 16 GB of RAM, but apparently the Parallels VM cannot use it or was not configured properly.
I see that several readers have posted here about using virtual machines as a solution for QuickTime Player 7 and other 32-bit apps. If I've done something wrong here, I'd like to hear about it. Alternately, if some readers have had success with these approaches, it would be good to share them. Once again, thanks all.
Parallels Desktop is a permanent license, whereas their "Pro" version is a subscription. I've got the permanent version.

Is the VM installed on a rotating drive? Run it on an SSD if you can; there's a huge difference in performance.

In the configuration settings for your VM, you can easily assign more memory, CPU cores, graphics RAM, etc. as well as increase/decrease the size of the virtual hard drive.

You can also share folders and/or entire drives with your virtual machine. Doing that, you can even run QuickTime Player 7 from your actual system drive. The VM would just see it as existing on an external disk.

Apps that require Quartz Extreme or any other graphics acceleration will not work for macOS VMs. This is true for VMWare and VirtualBox as well. If QuickTime 7 is running, it apparently works without acceleration but may use it if it's available (outside the VM).
 


In the configuration settings for your VM, you can easily assign more memory, CPU cores, graphics RAM, etc. as well as increase/decrease the size of the virtual hard drive.
Aha! Yes, as it turns out, I had neglected to increase the RAM available to the Parallels virtual machine. The default install sets it at 2 GB per virtual machine, which was the problem. I increased this to 8 GB, and now QuickTIme 7 is working acceptably.

Still puzzling over how to move other apps from my current Mac Applications folder to the VM.
 


Aha! Yes, as it turns out, I had neglected to increase the RAM available to the Parallels virtual machine. The default install sets it at 2 GB per virtual machine, which was the problem. I increased this to 8 GB, and now QuickTIme 7 is working acceptably.
Still puzzling over how to move other apps from my current Mac Applications folder to the VM.
Well, you can fine-tune it later, but for now, open up the configuration window for the VM; select the "Options" icon at the top; from there, click on "Sharing" on the left; then for the item "Share folders:", select "All disks".

Now, from within the VM, you have access to all of your MacBook Pro's drives and folders. From within the VM, you should find an icon called "Parallels Shared Folders". Alternatively, your Finder window's sidebar should have an item called "Shared Folders". From either, navigate to the MacBook Pro's Applications folder; open another Finder window (Command-N), and navigate to the VM's Applications folder; copy away.

If you're not seeing any of this, Parallels Tools might not be installed. From the menubar for the window that contains the virtual machine, go to "Actions". There you should either see "Install Parallels Tools" (run it) or "Reinstall Parallels Tools" (means you're OK).

Note that if your VM is running full screen, you can just move your mouse pointer to the top of the display and, in a moment, the menubar will appear.
 


Just got a MacBook Pro 16" with Catalina 10.15.2. When connected to an Akitio Thunderbolt 3 Dock with a dual drive in RAID0, it will always crash during sleep when the sleep is for several minutes. The crash occurs even when the drives are ejected before sleeping. I have unchecked put hard disks to sleep when possible and enabled power nap in the Energy Saver preferences, but it still crashes.

This issue did not occur on a 2016 MacBook Pro 15" with Mojave (10.14.6). OWC states this is a problem with Catalina that has not been resolved. To prevent crashes, they recommend to disconnect the dock before sleep.

#applequality
 



Ric Ford

MacInTouch
OK, the difference seems to be that I can rename actual books with the tip shown above but not audiobooks.
Yes, as previously noted...
While you cannot rename audiobooks, you can rename downloaded actual books. However, you can only do it from the list view, not the icon view.
I see that earlier AForkosh stipulated that "While you cannot rename audiobooks, you can rename downloaded actual books."
 


Ric Ford

MacInTouch
As previously described, I was able to install macOS Sierra on the 2017 iMac 5K...
The successful procedure went something like this
  1. Boot the iMac from an external drive. (I probably used a macOS Sierra clone for this.)
  2. Reformat the iMac internal drive as HFS+.
  3. Shut down.
  4. Disconnect the external drive.
  5. Obtain/create a bootable macOS 10.12 Sierra installer on a USB flash drive. (I may have downloaded the latest Sierra install package.)
  6. Insert the bootable installer into the iMac's USB 3 port.
  7. Option-boot the iMac and select the installer drive to boot.
  8. Proceed with installation.
  9. After completion, reattach the drive holding a clone of the previous system or a Time Machine backup (I forget which I used), and migrate those files into the new system.
I would love to know if it's possible to run Mojave on the 16-inch MacBook Pro. Perhaps the simplest test would be trying to Option-boot from a bootable, up-to-date Mojave clone on an external drive (after enabling external booting in Startup Security preferences from Recovery mode).
Apparently not...
Scripting OS X said:
Downgrading a Mac that shipped with Catalina to Mojave
Apple has started shipping Mac models that used to come with Mojave pre-installed with Catalina. If your organization has blockers for Catalina (incompatible software, etc.) you may want to install Mojave on these Macs. Unfortunately, this is not so easy.

Important Notice: these instructions will only work for Mac models that can boot to Mojave. Usually a Mac requires at least the version of macOS that the model shipped with when it was introduced. As of this writing, all new Macs require at least Mojave. The exceptions are the iMac Pro (High Sierra) and the MacBook Pro 16“ and the Mac Pro (2019) which both require Catalina. You cannot use these instructions to force a Mac Pro or MacBook Pro 16” to boot to Mojave. Any new Mac models that Apple introduces from now on, will also require Catalina and cannot be downgraded to Mojave.​
#compatibility #boot #mojave
 


1. Here's the tricky part... according to tech support, the OS install copies a standard, current macOS Applications folder to the new virtual machine. (including QuickTime Player 10). But after that, you cannot move applications from your current Mac to that virtual machine!! You cannot, for example, drag and drop things from your current Applications folder to the Parallels virtual machine.
Drag and Drop requires Parallels Tools to be installed in the virtual machine.
 


Just got a MacBook Pro 16" with Catalina 10.15.2. When connected to an Akitio Thunderbolt 3 Dock with a dual drive in RAID0, it will always crash during sleep when the sleep is for several minutes. The crash occurs even when the drives are ejected before sleeping. I have unchecked put hard disks to sleep when possible and enabled power nap in the Energy Saver preferences, but it still crashes.

This issue did not occur on a 2016 MacBook Pro 15" with Mojave (10.14.6). OWC states this is a problem with Catalina that has not been resolved. To prevent crashes, they recommend to disconnect the dock before sleep.
I also see issues with an LG 34WK95. After the MacBook Pro 16" goes to sleep for a significant amount of time (several hours), it will not display a screen upon wake-up. The MacBook Pro 16" screen and the LG screen will stay dark until I force a reboot.

This does not seem to occur if I leave the MacBook Pro 16" screen closed before sleep. These issues do not occur on a 2016 MacBook Pro using Mojave (10.14.6).

#applequality
 


Thank you for taking the time to correct my report by checking with the vendor. For whatever reason, my system was still showing 32-bit components. Perhaps I thought I was running the latest when in fact I was not. I downloaded a fresh copy and now see what you do. Strange that in version 8.7.3 there are no components nor applications using that version number. Combined with the lack of information on their web site, I still have to knock Dymo for their lack of transparency. Why should I have to contact support to find out if a version of their software was compatible with macOS Catalina?
Installation triggers a warning that an installed system component may not be compatible with a future OS version and the About box shows version 8.7.0.331.
 



We seem to have conflicting information.
It then went on in some detail about how to download and install 8.3.7 (which I already have). System Information also shows the Dymo software as being 64-bit.
I am assuming you meant to say version 8.7.3. That is the version on my installer and on my system – all the components seem to indicate they are 64-bit, even though none have that version number.
Installation triggers a warning that an installed system component may not be compatible with a future OS version and the About box shows version 8.7.0.331.
Can I assume this is not a 64-bit issue, one of application signing or other new security feature implemented by Apple, or one targeted at a future macOS beyond Catalina? Sorry, it is Monday and cold here, and my brain is not processing this to the level I need for full comprehension.

Later, as time permits, I will try to download Howard Oakley's 32-bitCheck app to see what it has to say.
 



Maybe this is a dumb question: Is there any chance Apple could be nudged to maintain 32-bit support in what I think used to be termed an Enterprise version of their later OS iterations?

Here is a couple of line items from a recent missive at my work zone:
"Apple is doing everything they can to force all capable Mac products to update to the latest macOS version (10.15 AKA Catalina)"

"Please DO NOT Upgrade To macOS Catalina"

"Whether you've set the permissions to ask before install, there have been instances of the update going through"

"The Catalina update has been crippling for many businesses as they have removed the ability to open "32-bit" applications. This includes our current versions of Microsoft Office, Filemaker, printers, etc."
Seems a bit of a crass, brutal, and unnecessary move by the corporate giant. I no longer intuit what Apple's vision is.

I should add... our office has recently needed to do an emergency aside-grade to Parallels, and a new Microsoft Office, because the boss's computer "accidentally" did not respect its settings and forged ahead with an "up"date to Catalina (buh-bye 32-bit), rendering crucial functionality to his computer virtually useless for all, or most of, their business needs....
 


Hello, all. I am having a vexing Catalina problem that I'd like to solicit your help in understanding and hopefully fixing.

I am using Catalina 10.15.2, updated via a Combo updater on an iMac Pro base setup. In System Preferences Energy Saver settings, I have I have "Prevent computer from sleeping" turned on, "Enable Power Nap" on, and "Put hard disks to sleep" turned off.

Almost daily, usually in the morning when I get on the computer, I am unable to open any file or program. I get a message (without an error code) to the effect that the file/program cannot be opened (not a direct quote). This affects all programs and files. I can still get into folders both on internal and external disks, but no program or file will open. If I try to click on a menubar item such as iStat Menu or Meteorologist it will beachball and hang. At the time these things occur, I am therefore unable to get into Console or Activity Monitor to see what is happening.

Several times, thinking this was a Finder issue, I tried to relaunch Finder but that always beachballed and stalled the entire computer. Only a forced restart of the iMac would put things back to working. In fact, a computer restart always got things working again until a day later or so, when the sequence would recur.

My workaround was to have the computer restart every morning, and that has worked well. But I'm still worried about what is going on in Catalina to cause this. I have kept my wife's 2014 iMac on Mojave, since she is a working writer/editor, and this Catalina problem could be catastrophic for her (and therefore me!).

So, my question is: what do you think is going on here? My best guess is that there is a breaking link between the Catalina HD-Data volume and the system volume that prevents both the program and the file from opening. But why would this only happen after many hours or days? I don't know where/how to look to see where the hangup is.

My second question is what can I do to repair this? As background, I have always done simple migrations when updating from prior macOSes. I did due diligence before updating to Catalina from Mojave, replacing/updating old 32-bit apps, so no surprises there. Before I try an erase-and-reinstall-Catalina-from-scratch type of solution, I want to both understand what's happening and if an erase and reinstall approach would fix this.

I have experienced this since the macOS 10.15.0 version and had hopes that the point updates would fix this, but so far that approach has not helped, which is why I am posting this now after the third iteration of Catalina. I am a grateful reader and contributor to MacInTouch and am hopeful the experts on this forum can help me troubleshoot this issue. Thanks in advance!
 


Ric Ford

MacInTouch
Hello, all. I am having a vexing Catalina problem that I'd like to solicit your help in understanding and hopefully fixing....
I have no idea what's going on there but only a few options that you could consider pursuing:
  1. Make sure firmware is up to date.
  2. Reset PRAM and the SMC.
  3. Disable Power Nap and see if that helps.
  4. Maybe try Disk Utility First Aid and see if it turns up anything.
  5. Poke around Howard Oakley's Electic Light Co. website – he has been working hard on Catalina issues and posting lots of related material and tools (including SilentKnight for checking firmware/update status).
 


Parallels Desktop is a permanent license, whereas their "Pro" version is a subscription. I've got the permanent version....
Checked this out on Parallels web site, but they sure do not mention it until you go to buy. One could assume that their business model to require all users to opt into the license case failed them. Looks like the consumer won one this time.
 


Later, as time permits, I will try to download Howard Oakley's 32-bitCheck app to see what it has to say.
Update: I had a chance to run Howard Oakley's Archichect app against the latest install of the Dymo Label app and got these results. Turns out the app is a fat binary with both 64-bit and 32-bit versions of the code, along with having a signature problem.

I reached out to Howard to see what he had to say. To paraphrase, he has seen worse and the software would probably work as long as it did not get a quarantine flag attached to it. Howard was more concerned that the software might break more due to the age of the code.
 


I am assuming you meant to say version 8.7.3. That is the version on my installer and on my system – all the components seem to indicate they are 64-bit, even though none have that version number.
My apologies - you are correct, and I should have written 8.7.3. There is something strange about the numbering of the Dymo software. Checking for an update from the old version of my app told me I was up to date, but since you had mentioned 8.7.3, I looked a bit further and eventually found a link to it in the support section of their website. However, it describes itself as 8.7.0.331 with a Get Info.
 


Almost daily, usually in the morning when I get on the computer, I am unable to open any file or program. I get a message (without an error code) to the effect that the file/program cannot be opened (not a direct quote). This affects all programs and files. I can still get into folders both on internal and external disks, but no program or file will open. If I try to click on a menubar item such as iStat Menu or Meteorologist it will beachball and hang. At the time these things occur, I am therefore unable to get into Console or Activity Monitor to see what is happening.
I had a similar experience under Mojave when I had to manually change the password using the Unix passwd command, because my IT group locked up Users & Groups preferences. Our IT group does not allow users admin rights to their computers, and this is another mess. My enterprise password was forced to change, and the new one was not synchronizing to my Mac. Anyway, all of the sudden, several applications could not open files. I managed to close all the windows and found a buried dialog asking me to grant permission for the application to open files. It was weird, but after granting that access, the issue has not recurred.
 


I have no idea what's going on there but only a few options that you could consider pursuing:
  1. Make sure firmware is up to date.
  2. Reset PRAM and the SMC.
  3. Disable Power Nap and see if that helps.
  4. Maybe try Disk Utility First Aid and see if it turns up anything.
  5. Poke around Howard Oakley's Electic Light Co. website – he has been working hard on Catalina issues and posting lots of related material and tools (including SilentKnight for checking firmware/update status).
Thanks for the suggestions. I have been using SilentKnight all along, and my firmware is up to date. I had done, and re-did, the PRAM and SMC resets. I once again disabled Power Nap. I did run Disk Utility First Aid, both while logged in to my login and via macOS Recovery mode. The Macintosh HD disks checked out as good in both tests.

I looked at the Electic Light Co. website and did find a reference to a similar problem in the comments section of the article, Are you having weird problems with Catalina?

It mentioned potential problems using apps that affect Finder, such as Default Folder, which I do use. I have updated Default Folder and will give it a couple of days to see if that helped. I am ready and willing to give up Default Folder if necessary (been using it for years without problem and have always kept it up to date).

Howard Oakley's other suggestion is a Catalina reinstall; he didn't think this type of system problem can be easily tweaked away. Don't know if he meant a simple reinstall or an erase/clean reinstall. I will post an update in a few days - to see what happens with what I've done so far.
 



On to the next phase. Updating Default Folder did not help, as the problem recurred this morning.

I removed Default Folder completely, but thinking about it, I doubt a fully current Default Folder is really the issue. It would have been reported by now, if that were really the only issue.

So I did a Catalina reinstall via macOS Recovery. Will see if this helps. If not, I'll either try Sam Herschbein's recommendations above or do a clean Catalina install. Thanks to all who have helped!
 


[FYI from Howard Oakley:]
The Eclectic Light Company said:
Protecting folders and volumes is too blunt
macOS is a desktop operating system, which empowers its users and provides a great deal of flexibility. Any privacy protection system which assumes that specific named folders will be used for stereotype functions, and that all storage beyond the internal volume requires full protection, is too blunt and inflexible.

If you rely on folder and volume layout and usage which departs from Apple’s rigid expectations, you might want to think twice about upgrading to Catalina. For the moment at least, it’s not capable of accommodating your needs, and will unnecessarily protect some locations, whilst leaving sensitive data in others completely unprotected.
 


I was meaning to ask about this. I currently have a 2011 Mac Mini with a large internal SSD. I have defined several users. It is running macOS Sierra.

I will eventually have to move on, so I will have to use Mojave or Catalina. As mentioned in the article, installing a large internal drive (4TB or more) is expensive and, in my case, may not be feasible; I live in Chile, and Macs only come with standard drives. Thus, I have to consider external storage.

I understand that the internal drive must hold the OS and applications. How about user home directories? Can these be defined on the external drives? Alternatively, if home directories are defined in the internal drive, user files have to be stored and accessed externally.

I should mention that an important part of my work involves using virtual machines, which take a fair amount of space. What would be the recommended way to deal with this if I get a desktop Mac?

Thanks!
 


I understand that the internal drive must hold the OS and applications. How about user home directories? Can these be defined on the external drives? Alternatively, if home directories are defined in the internal drive, user files have to be stored and accessed externally.
Depending on your hardware and system configuration, you may not have to install the OS in the internal drive. As I understand it (others here have run more extensive tests), Macs with a T2 SSD controller require you to configure Secure Boot to allow booting from external drives, but once you make that change, you shouldn't have a problem.

Home directories don't have to be on the boot volume, and this was never the case. You can use the Advanced Options of the "Users & Groups" preference panel to change a user's home directory. Just make sure the user is not logged in when you make the change. And make sure the volume is mounted before that user logs in.

The easiest way to set this up is before you migrate a user from another computer. Manually create the user, specifying the location of the home directory. Then manually copy the contents of the home directory (I don't know if Migration Assistant will respect your configuration).

Alternatively, you can move a home directory after migration, if there is enough internal storage to temporarily hold the contents:
  1. Make sure the user is not logged in
  2. Log in to a different account, which has administrative privileges
  3. Move the user's home directory to the new location
  4. Use the Users & Groups Advanced Options preference page to change the user's home directory to the new location
 


... I should mention that an important part of my work involves using virtual machines, which take a fair amount of space. What would be the recommended way to deal with this if I get a desktop Mac?
I have virtualized many different versions of Windows, OS X, and macOS over the years since Parallels version 3 with quite satisfactory results on both notebook and desktop Macs. Parallels Desktop for Mac allows the VM bundle to be stored wherever space and permissions allow. This includes external volumes, which may be APFS or HFS+, because the boot volume in each VM is a virtual volume formatted by whatever OS installer is used. For less demanding applications, rotating hard drives can be satisfactory. Using SSDs for VM storage can improve performance up to the limits imposed by external drive connections.

I have not used any other VM other than Parallels Desktop for Mac since abandoning the Microsoft VM for Mac years ago. Perhaps someone else can comment on other products.
 


I have not used any other VM other than Parallels Desktop for Mac since abandoning the Microsoft VM for Mac years ago. Perhaps someone else can comment on other products.
I totally agree with what James said. A while back, I purchased a Fledging Thunderbolt 3 m.2 enclosure and a Sabrent 2TB SSD [Amazon] to store bootable backups and Parallels VMs on. I couldn't be happier with the results. This frees up your system drive as well as being portable.

You should research other vendors, since it's been a while and there may be better or cheaper options since I bought those. Also worth noting, the SSD is plugged into the second Thunderbolt 3 port of an Akitio Thunderbolt 3 4-bay hard drive enclosure for both data and power with zero issues – all connected via one port on my iMac. Lots of knowledgeable people will recommend USB 3, but I feel the extra cost for Thunderbolt 3 is more than worth it.
 


Ric Ford

MacInTouch


Thanks a lot to all for your input! I will configure an external boot drive. I will not migrate and will configure it from scratch. One last question. What Mac do you recommend I get? Available local options are a 2018 Mini and a Mac Pro 6.1 (trash can). I prefer not to get an iMac (used or new), but I might consider it if it is a good option.
 


Almost daily, usually in the morning when I get on the computer, I am unable to open any file or program. I get a message (without an error code) to the effect that the file/program cannot be opened (not a direct quote). This affects all programs and files. I can still get into folders both on internal and external disks, but no program or file will open....
Hopefully this will be the final update in my Catalina saga. Neither a simple re-install of Catalina nor using Sam Herschbein's suggestions in TinkerTool and OnyX helped in preventing the daily loss of Finder abilities.

So I bit the bullet and did a complete erase/install of Catalina using the great tips on The Eclectic Light Company's site How clean re-installs change in Catalina.
It worked perfectly to delete the Mac HD-Data volume and erase the Mac HD system volume.

So far, so good, after a longish app reinstallation process. Lost all my album art once again, but, oh well. Thanks for everyone's help.
 


From AccountEdge (which used to be M.Y.O.B.):
AccountEdge said:
AccountEdge for Mac Options
We are disappointed to share that we will not be able to offer a Catalina-compliant version of AccountEdge - now or in the future. In the end, AccountEdge’s 30-year-old codebase proved too outdated to establish compatibility with Apple’s newest operating system. In spite of a multi-year project that involved a team of developers and analysts, it’s a project we will not be able to complete.
Here are your options:
  • Don't upgrade to Catalina
  • Run a 32-bit compatible Mac OS release in a [virtual machine environment]
  • Switch to a Windows license (and run it native or in an [virtual machine environment])
  • Use a hosted subscription service ($40/month)
 


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