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password managers (and 2FA)

I have had iPassword on my Mac since it first came out. A few weeks ago I got a note about an upgrade to v7 and, without realising, downloaded and installed, thinking it was a normal update.

However, yesterday I found a note saying my iPassword was frozen, because I had not signed up for the subscription version. Oops! I now cannot open my vault and want to revert to the older non-subscription version.

Emailed Agilebits, who sent me a diagnostic app - I sent back results last night, now awaiting a reply when Canada opens. Meanwhile, cannot access my vault.

Somewhat peeved - any advice would be appreciated.
 


However, yesterday I found a note saying my iPassword was frozen, because I had not signed up for the subscription version. Oops! I now cannot open my vault and want to revert to the older non-subscription version. … Somewhat peeved - any advice would be appreciated.
Not sure about the state of the art, but web-searching downgrade ios app might help. Such a downgrade typically relies on your phone backup(s).
 


I have had iPassword on my Mac since it first came out. A few weeks ago I got a note about an upgrade to v7 and, without realising, downloaded and installed, thinking it was a normal update. However, yesterday I found a note saying my iPassword was frozen, because I had not signed up for the subscription version. Oops! I now cannot open my vault and want to revert to the older non-subscription version.
Emailed Agilebits, who sent me a diagnostic app - I sent back results last night, now awaiting a reply when Canada opens. Meanwhile, cannot access my vault.
Somewhat peeved - any advice would be appreciated.
I suspect you chose the wrong option after installation. According to AgileBits:
If you purchased a license for 1Password for Mac on or after March 27, 2018, your license also applies to 1Password 7. If you purchased a license before then, you’ll see two options in the app when you upgrade:
  • Try a 1Password membership free for 30 days, which includes 1Password 7.
  • Purchase a license for 1Password 7 for Mac.
There is an upgrade fee for Version 7 over Version 6. I have been using the non-subscription version for years on all my computers and phones. I’m currently using 7.3, the latest, with no issues or subscription request.
 



CW

I have had iPassword on my Mac since it first came out. A few weeks ago I got a note about an upgrade to v7 and, without realising, downloaded and installed, thinking it was a normal update. However, yesterday I found a note saying my iPassword was frozen, because I had not signed up for the subscription version. Oops! I now cannot open my vault and want to revert to the older non-subscription version. Emailed Agilebits, who sent me a diagnostic app - I sent back results last night, now awaiting a reply when Canada opens. Meanwhile, cannot access my vault. Somewhat peeved - any advice would be appreciated.
I had a similar problem when 1Password went from version 6 to 7. I emailed, explaining that I would like to update but keep to the older, non-subscription model, and they walked me through how to do that. So, a day of inconvenience where I couldn’t access my vault, but AgileBits were very helpful and resolved it.
 



Ok, I'm thoroughly confused. I've been dinking around with Agile support - took 7 tries to get a response.

I also had been spammed about the 7.xx update. I've already been to the page mentioned above. The only thing available there is 6.8.9, which I have.

Agile has been vigorously pushing its "cloud" product. As you all undoubtedly know, a cloud is just someone else's computer. Among the key problems with that is the simple concern about how long they will stay in business. Most of you've been around awhile. How many "great software developers" have come and gone?

If someone knows how to get to 7, I'd appreciate knowing. Or am I confused - is 7 not available for Mojave?
 


Ok, I'm thoroughly confused. I've been dinking around with Agile support - took 7 tries to get a response. I also had been spammed about the 7.xx update. I've already been to the page mentioned above. The only thing available there is 6.8.9, which I have.
Agile has been vigorously pushing its "cloud" product. As you all undoubtedly know, a cloud is just someone else's computer. Among the key problems with that is the simple concern about how long they will stay in business. Most of you've been around awhile. How many "great software developers" have come and gone?
If someone knows how to get to 7, I'd appreciate knowing. Or am I confused - is 7 not available for Mojave?
The documented method is to:
  1. Download 1Password 7.
  2. Install it.
  3. On first run, do not subscribe. Instead, click the link "Need a license? We have those too."
There's also a direct URL that goes to the license store, so you can buy a 1Password 7 stand-alone license before installing:
 
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My issue with 1Password 7 is that, starting with 7.2.1, they changed it so that the Safari integration uses an extension type that requires Safari 12.

That is, if you're using Safari 11, 1Password 7 will now delete the compatible extension and replace it with an add-in that requires Safari 12.

The result on High Sierra is every few seconds a modal popup appears telling me to upgrade Safari. That makes Safari completely unusable, because (dismiss popup), it (dismiss popup) keeps (dismiss popup) pop (dismiss popup) ping up (dismiss popup) (dismiss popup) (dismiss popup) (dismiss popup) with (dismiss popup) every (dismiss popup) char (dismiss popup) act (dismiss popup) er you (dismiss popup) type (dismiss popup) (dismiss popup) (dismiss popup).

So now I'm stuck on 1Password 7.1.2, which still supports Safari 11.

AgileBits doesn't think it is a problem that 1Password installs an add-on that is incompatible with the browser.
 


I really like the not-locked-into-a-specific-provider feature that open standards like "Password Safe" and "KeePass" give you. Most implementations require copy/paste action rather than tight integration with the browser and/or OS, and you may need to manage syncing by using iCloud/Dropbox/etc. yourself, but being locked to a specific vendor's product is a real pest when they make a change that you do not like.

"Password Safe" options for macOS and iOS (and others) are listed at
which has Mac and iOS clients for the "Password Safe" format (with free syncing through iCloud and a few bucks for syncing through Dropbox), and I have used and recommended it for years.

KeePass options for macOS and iOS (and others) are listed at
I have little experience with any of the macOS or iOS options.

It looks like Strongbox on macOS and iOS can speak both formats. The payment model of "free with paid extra features" seems pretty good - I may start promoting that to my cheap clients who drag their feet when I recommend Password Safe.
 


So 1Password gets updated to v7.3 and the password generator is removed from the sidebar; you now have to add a new item, mess with the generator (which has lost the sliders for the quantity of numbers and symbols), copy it, then cancel the add.

I sent them a complaint. Seems like they've added a hide & seek game... or (heaven forbid) they're buying into Apple's "process of discovery" philosophy. <grumble>

... and, of course, I use the new version for a few days and now it makes sense. Change is not always bad.
 


So 1Password gets updated to v7.3 and the password generator is removed from the sidebar; you now have to add a new item, mess with the generator (which has lost the sliders for the quantity of numbers and symbols), copy it, then cancel the add.
To clarify: was the password generator removed only from the release of 1Password Mini? Or was it also removed from the primary 1Password app?

Thanks in advance -- I was planning to update from 1Password 7.2.x, but wanted to understand what I'm leaping into first.
 


To clarify: was the password generator removed only from the release of 1Password Mini? Or was it also removed from the primary 1Password app? Thanks in advance -- I was planning to update from 1Password 7.2.x, but wanted to understand what I'm leaping into first.
Yes; I need to clarify this. The Password Generator no longer appears in the Sidebar (Mini or app), but once you create a new login, for example (even before you save it), the generator is there. As I added to my post, it took only a few days to get used to it, and now I'm fine with the UI change.
 


The Password Generator no longer appears in the Sidebar (Mini or app), but once you create a new login, for example (even before you save it), the generator is there.
Well, that's not the way it works for me. I don't need to add a new login. (I'm using 1Password 7.3.1b.) In my main menu bar (that's 'mini', isn't it?) and in the brower, there is a button on the top of the popup titled "+ New Password." It offers all the same construction options, and when I copy it to my clipboard, then I hit "Cancel", and it goes away.

Perhaps this is a beta thing?
 


Well, that's not the way it works for me. I don't need to add a new login. (I'm using 1Password 7.3.1b.) In my main menu bar (that's 'mini', isn't it?) and in the brower, there is a button on the top of the popup titled "+ New Password." It offers all the same construction options, and when I copy it to my clipboard, then I hit "Cancel", and it goes away.
Perhaps this is a beta thing?
I'm running 7.3 (no beta), and 1Password works for me as Tracy describes. I also have the "+ New Password" button.
 


Well, that's not the way it works for me. I don't need to add a new login. (I'm using 1Password 7.3.1b.) In my main menu bar (that's 'mini', isn't it?) and in the brower, there is a button on the top of the popup titled "+ New Password." It offers all the same construction options, and when I copy it to my clipboard, then I hit "Cancel", and it goes away. Perhaps this is a beta thing?
No; you're describing it accurately. I was going from memory and probably not using the exact wording; that's correct.
 


... there is a button on the top of the popup titled "+ New Password." It offers all the same construction options...
I must respectfully disagree with the last sentence. When I click the New Password button, the options available are now decidedly less flexible than those offered by 7.2.x and earlier. How so? It is true that I can still specify the overall length of the generated password, but the options for numbers or symbols are set using a checkbox. One can say yes or no but no longer choose how many of either option are a part of the mix.

On top of that, version 7.2.x used to have a Fill button that would be clicked once you were satisfied with your options, automatically filling the generated password into the Password and Confirm Password fields on your form. Now the password is merely copied to the clipboard and it is up to you to paste it where it needs to go.

Unless someone can explain to me how this new workflow is supposed to be better than the old one, I will continue to hold the view that they have ruined the password generator functionality.

While we're still on the subject of 1Password, don't get me started on the fact that it no longer respects subdomains when presenting logins to fill. I now have to click past logins that are not relevant for the site into which I am trying to log in, something which 7.2.x used to know and 7.3 has forgotten.

As far as I am concerned, this is not progress. (I do intend to email them about both issues.)
 


Thanks to everyone for the added detail re: the 1Password password generator -- much obliged.

One last question: Is anyone using 1Password 7.3 and using the WLAN server feature to sync with 1Password on iPhone and iPads? If WLAN syncing is still working, I'm clear to upgrade to 7.3.
 


If WLAN syncing is still working, I'm clear to upgrade to 7.3.
While there are many things in 1Password 7.3 that don't work as well as they used to, I am pleased to report that WLAN sync isn't among them. You are clear to upgrade. Small disclaimer: I only have an iPhone, but I can't imagine iPad being any different in terms of syncing.
 


I am still on 1Password 6. I have a family license in perpetuity. It continues to work just fine in macOS 10.14 and provides me with all the functionality I need or want. I really couldn't see any compelling reason to upgrade, especially since there no longer appears to be a reasonably priced family license. I'm not a fan of subscriptions.
 


When 1Password 7.3 was released, I wrote this post.

Today, 7.3.1 is out, and has fixed at least one of the reported shortcomings of 7.3: it will once again fill newly generated passwords into your site's password change form, as is the case for 7.2.x and previous versions. I haven't yet gotten around to emailing them about the remaining issues, such as reduced flexibility in creating your password "recipe."

But, contact them I will. The update procedure, on my Mojave system was fraught with inconvenience. It popped up automatically and proceeded to download and install itself before I could even read about it. I never choose automatic installation for any software. They must have decided they know better than I.

If that weren't enough, when I tried to use it, I was told that I needed to install the browser extension, despite the fact that I had just clicked on it. A few clicks later, it was done, but why was it even necessary?

On my Mom's High Sierra machine, I booted it up and manually checked for updates before it could pop up. Installation went smoothly, and no browser extension reinstallation was necessary. I have no idea why the difference in experience would be, but I have since confirmed that automatic installation was also enabled for my Mom's copy of 1Password as well; I merely beat it to the punch.

In the interest of clarity, I should also point out that the automatic installation ambush also happened in the move from 1Password 7.2.x to 7.3; that's not new for this 7.3.1 update.

The other problem introduced by 7.3 (that remains as of 7.3.1) is that the program does not respect subdomains when presenting logins to fill. This can mean an extra click or keystroke to get to your desired login.
 




A blast from the past: I just got a note from Alco Bloom, who wrote Web Confidential, a classic password manager. He says:
Web Confidential 5 is a 64-bit Cocoa macOS application. As you perhaps know, Apple's next version of macOS (Catalina) will not support 32-bit applications. So, therefore if you plan to upgrade later this year to Apple's latest macOS, you will also need to upgrade to Web Confidential 5.

Other new features are:

- support for Touch ID and Touch Bar
- support for Font Size
- support for AppleScript
I haven't used this software for years, but under Mac OS 9, starting in 2001, it was my go-to password manager. Does anyone have a comparison with other modern alternatives?
 


The update procedure, on my Mojave system was fraught with inconvenience. It popped up automatically and proceeded to download and install itself before I could even read about it.
FWIW: On my Mojave system today, the 1Password update did not proceed automatically. I received my normal dialog box containing option buttons to "Skip this version" or "Remind me later" or "Install update." The same dialog also offered me the usual description of what's new and what's fixed in this update, and even contained a warning that 7.3.1 breaks the browser extension installation, requiring a computer restart. That warning stated
When you install this update you may notice the connection between 1Password and your web browser become unstable. This is a problem we’ve fixed for future updates, but for today your best bet to get things back in working order is to restart your computer. We are terribly sorry for the inconvenience.
I experienced no "instability" immediately after the update. Of course, time will tell.

1Password 7.3.1 includes one of my much-desired improvements: allowing users to prioritize "favorites" in 1Password Mini.

At the risk of telling you something you already know: Update installation preferences can be set in the 1Password Prefs ("Updates" tab). There users may choose whether to "Automatically check for updates," (separately) "Automatically install updates" and "Include beta builds." Perhaps check your prefs to reset them?
 


FWIW: On my Mojave system today, the 1Password update did not proceed automatically. I received my normal dialog box containing option buttons to "Skip this version" or "Remind me later" or "Install update." The same dialog also offered me the usual description of what's new and what's fixed in this update, and even contained a warning that 7.3.1 breaks the browser extension installation, requiring a computer restart. That warning stated...
I saw that warning, as well. But it did say that restarting your Mac would resolve the issue (so I did). The "future update" thing they also mentioned was for the restart to not be necessary after some future update process. Fair enough.
 


... and even contained a warning that 7.3.1 breaks the browser extension installation, requiring a computer restart.
Yep. I would have seen that if I had been given the chance to review the notes before installation. :)
At the risk of telling you something you already know: Update installation preferences can be set in the 1Password Prefs ("Updates" tab). There users may choose whether to "Automatically check for updates," (separately) "Automatically install updates" and "Include beta builds." Perhaps check your prefs to reset them?
Indeed, after the fact, it occurred to me to check that option, and it was checked, on both my machine and my mom's. The question is, how did it get that way? I didn't enable it, and past updates (before the jump from 7.2.6 to 7.3) behaved exactly as yours did. I went nowhere near that setting; as such, I am at a loss to explain updates suddenly becoming automatic on not one but two machines.
 


Yep. I would have seen that if I had been given the chance to review the notes before installation. :)
Indeed, after the fact, it occurred to me to check that option, and it was checked, on both my machine and my mom's. The question is, how did it get that way? I didn't enable it, and past updates (before the jump from 7.2.6 to 7.3) behaved exactly as yours did. I went nowhere near that setting; as such, I am at a loss to explain updates suddenly becoming automatic on not one but two machines.
I've seen a 1Password update turn that option on.
 




Don't know if auto-updated version 7 breaks going back, but it appears possible to download 1Password Legacy versions, including 6.8.9.
I'm fairly certain (though not absolutely so) that there was a change in either the file format or the file location.

While I would love to go back to version 6, I'd probably have to go back to version 7 (or whatever is then current) when Catalina eventually ships.
 


I'm fairly certain (though not absolutely so) that there was a change in either the file format or the file location. While I would love to go back to version 6, I'd probably have to go back to version 7 (or whatever is then current) when Catalina eventually ships.
There are two changes: 1Password 7 doesn't support the older agilekeychain format, and it stores its local database in a different location than version 6. The agilekeychain to OPVault change isn't an issue, because 1Password 6 also supports OPVault.

Note that agilekeychain and OPVault are not the local storage format; that's in a database. They are an interchange format, used for synching.

The local file location doesn't matter, because 1Password doesn't support downgrading its local store at all, even for a point version. So the basic approach is to downgrade the app and then reload your data, either from a backup (which are in a format first used by 1Password 4), or by resynching. My advice is to force it to take a backup before starting the downgrade.
 


... 1Password doesn't support downgrading its local store at all, even for a point version. So the basic approach is to downgrade the app and then reload your data...
It's as I thought – way too much effort to be worth the trouble, at least for me.

But at least it's possible for mere mortals with a little careful planning (unlike iOS devices – short window of time and .ipsw procedures notwithstanding)
 


I'm fairly certain (though not absolutely so) that there was a change in either the file format or the file location. While I would love to go back to version 6, I'd probably have to go back to version 7 (or whatever is then current) when Catalina eventually ships.
Why would you have to go back to version 7 just because Catalina ships? You are not obliged to update to Catalina. In fact, unless there are compelling new features or Apple is no longer providing security updates, why would you? I always advise others not to upgrade, if your current setup is meeting your needs. There are almost always unintended consequences, unless you are running a system that's running only Apple-provided applications.
 


Why would you have to go back to version 7 just because Catalina ships? You are not obliged to update to Catalina.
I realize that. :)
I suppose my former post contains imprecise phrasing. It would have been more precise if I had said "if and when I decide to 'upgrade' to Catalina, in the event that Catalina somehow breaks version 6."
 




That sounds good - how do you prioritize favorites? Can you drag them where you want?
To prioritize favorites in 1Password7 v 7.3.1...
  1. Open 1Password (not just "Mini, but the full app)
  2. Go to Preferences
  3. Choose the "Mini" tab (at the top of the Prefs window)
  4. The first option shows a popup menu "Open 1Password to..." (choose "Favorites," "Suggestions" (a "genie-like" function presumably based on Spotlight), or "All items."
  5. Close Prefs, Quit 1Password7
  6. Open "Mini" from your Menu Bar
 


Need help here. I'm trying to get loose of 1Password. I want to transfer all my logons, passwords, and data to another program - not yet determined. Anyone done this? If so how? Agile's web site has nothing, and support emails get a robot.
 


I want to transfer all my logons, passwords, and data to another program - not yet determined. Anyone done this? If so how? Agile's web site has nothing, and support emails get a robot.
I was able to find this on their site (via Google). My experience with their support is that, while it is competent, it does take a while.
 


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