iMazing is a cross-platform app from DigiDNA SARL for backing up, cloning and restoring all the data on iOS devices (including photos, music, videos, text messages, call history, voicemail, contacts, notes, voice memos, ringtones, etc.), transferring files between iOS devices and desktop computers (Mac and Windows), and managing music and other files. iMazing can be particularly helpful when you need to back up or clone an iPhone or iPad that iTunes refuses to back up when it’s tied to a different Mac that’s no longer available, or when there are compatibility problems among iTunes, iOS and OS X/macOS versions.

A rich set of features includes app management and download (after iTunes abandoned that), support for iOS device configuration profiles, a file/folder browser, drag-and-drop support, creation and renaming of folders, the ability to display and save detailed information about the phone (including battery info), bookmarks for files and folders, access to iCloud, HEIC file format conversion, “Time Machine-like backups of iOS devices via Wi-Fi”, compatibility with High Sierra (APFS), “a new backup archives format compatible with all kinds of portable storage, including NAS drives”, power-user features and more. (See iMazing FAQ for additional details.)

iMazing 2.11.6 is priced at $44.99 (single computer license) for OS X 10.9 and up with iTunes 12.2 and up, supporting all iPhone, iPad and iPod devices from iOS 4 up, and it offers a 30-day trial period. (There’s also a Windows version.) A Universal license for two computers (Mac and PC) is $49.99, and a 5-computer family license is $69.99. The latest release includes support for iOS 13.5:

Improvements in 2.11.6

  • iOS 13.5 is now fully supported
  • Configurator: Added a Max simultaneous downloads setting in the Preferences window, Library tab
  • Configurator: Added Manage Profiles and Manage Organizations buttons in the Preferences window, Library tab.
  • Messages: Improved support for message attachments in legacy iOS version (iOS 4)
  • Quick Transfer: improved compatibility with legacy OS versions


EpocCam is an iOS app from Kinoni that “transforms your iOS device into webcam for Windows and macOS, completely replacing USB-webcam or integrated camera.” Features include wireless connection (or connection via USB cable), compatibility with FaceTime, Skype, Chrome, QuickTime, Streamlabs OBS, etc., and more, such as:

• High quality realtime video streaming to computer – quality comparable to most expensive USB-webcams
• Support both cameras – use device back camera for best quality and front-facing camera for easy self-portraits
• Fully replaces USB webcam or integrated webcam – works with all webcam-enabled applications
• Use the flashlight in dark environment (EpocCam HD)
• Tap to focus and autofocus modes (EpocCam HD)
• Audio support, use your phone as a wireless microphone (EpocCam HD)
• Manually choose connection between WiFi, USB and NDI (EpocCam HD)
• Publish video to Syphon framework on Mac – use EpocCam as source to Isadora, Modul8, GrandVJ and other applications

EpocCam 2019.5 is a limited free app for iOS 10.3 and later, as well as Android.

EpocCam Webcamera for Computer 2019.9 for iOS 10.3 and later adds more capabilities, such as 1080p quality, telephoto camera and green screen support, etc., at $7.99.

EpocCam MultiCam 2018.2 for iOS 10.3 and later, priced at $19.99, lets you connect up to four iOS devices to a Mac with support for both front and back cameras and 1080p video at 30 fps, as well as “flashlight” illumination, and more.

EpocCam iPhone Webcam Viewer 1.1 is a free download for OS X 10.7 and later.

Kinoni’s driver software 1.7 is available as a plug-in installer package for macOS 10.12 and later, as well as Windows.

(A Macworld article has more information about setup and operation.)

Microsoft Office iPhone app

Microsoft Office app for iPhones is a new variant of Microsoft Corp.’s dominant office software suite that combines Word, Excel, and PowerPoint in one mobile app with some extra tricks. The app can attempt to use the iPhone camera to convert images of spreadsheets and text into editable data, scan QR codes, create PDFs and sign them “using your finger”, transfer files between mobile and desktop systems and provide cloud integration with document collaboration.

Microsoft Office app 2.34.1 is a free download for iPhones running iOS 12 and later, as well as Android phones, but the Office 365 service is an in-app purchase starting at $6.99/month.

(Individual Microsoft apps are also available for iPads, iPhones and Apple Watches.)

Apple Smart Battery Case defect

Apple has acknowledged defects in one of its iPhone accessories.

Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR
Apple has determined that some Smart Battery Cases made for iPhone XS, iPhone XS Max, and iPhone XR may experience charging issues. An affected Smart Battery Case may exhibit one or more of the following behaviors:

  • Battery case will not charge or charges intermittently when plugged into power
  • Battery case does not charge the iPhone or charges it intermittently

Affected units were manufactured between January 2019 and October 2019. This is not a safety issue and Apple or an Apple Authorized Service Provider will replace eligible battery cases, free of charge. … The program covers affected Smart Battery Case for 2 years after the first retail sale of the unit.


Linux discussion includes Chromebook conversion issues, better alternatives (new and used), issues with a new Dell Inspiron, and Linux workarounds with MacBook Pro graphics failures.

MacInTouch Community updates also discuss the following topics (among others):

Elcomsoft cracks powered-off iPhones

Taking advantage of a major, unpatchable security hole in iPhones through the iPhone X model, “checkra1n”, Elcomsoft claims it can access sensitive information even after the iPhone has been powered off.

BFU Extraction: Forensic Analysis of Locked and Disabled iPhones
In Apple’s world, the content of the iPhone remains securely encrypted until the moment the user taps in their screen lock passcode. The screen lock passcode is absolutely required to generate the encryption key, which in turn is absolutely required to decrypt the iPhone’s file system. In other words, almost everything inside the iPhone remains encrypted until the user unlocks it with their passcode after the phone starts up.

It is the “almost” part of the “everything” that we target in this update. We’ve discovered that certain bits and pieces are available in iOS devices even before the first unlock. In particular, some keychain items containing authentication credentials for email accounts and a number of authentication tokens are available before first unlock. This is by design; these bits and pieces are needed to allow the iPhone to start up correctly before the user punches in the passcode.